The science behind making a change that lasts
The best-selling productivity author David Allen
called it Getting Things Done.
Malcolm Gladwell, researcher and writer about the wonderful
weirdness of human psychology, coined the “10,000 hour rule.”
But perhaps neither method for maintaining
momentum has been adopted as fiercely as an off-the-cuff remark made by
comedian Jerry Seinfeld over a decade ago:
Don’t break
the chain.
“He said for each day that I do my task of writing, I get to put a big
red X over that day. After a few days you’ll have a chain. Just keep at it and
the chain will grow longer every day. You’ll like seeing that chain, especially
when you get a few weeks under your belt. Your only job next is to not break
the chain.”
Don’t break
the chain.”
Not breaking the chain leads to momentum.
And momentum isn’t mystical. Science defines it as the force that allows something to grow stronger or faster as time
passes.
However, momentum isn’t the only science at work
in our daily lives. Like everything else, it must have an equal and opposite
reaction.
The enemy of momentum:
how friction breaks your chain
Friction is the resistance caused when one object
is moving at a different rate than another.
And what is life if not an infinite number of
distracting meetings, ideas, goals, people, projects, emails, meetings, chores,
and commitments all moving at a different rate than one another?
However, if you can find a way to focus on
building a single goal, or “chain,” and building it well — the payoff might be
more rewarding than you ever expected.
I’ve spent 12 years building my chain, i.e.,
building JotForm.
Back in my dorm room where I created my first
software, I could never have predicted that such momentum would enable me to
grow my startup to 3.5 million users and +108 employees today — without receiving a
single dime of outside
funding.
Between the ages of 32 and 44, Warren Buffett grew his net worth by 1,257 percent. But it’s the next 12 years
that are truly astounding.
From 44 to 56, he grew his net worth by 7,268 percent.
Slowly but surely, he started building up a chain
of investments and never stopped.
However, achieving your goals isn’t all a matter of balancing delicate
scientific principles against one another.
There are also several interesting psychological
factors that come into play.
It all started at the
car wash.
As described in their paper The endowed progress effect:
how artificial advancement increases effort, researchers Joseph C. Nunes and Xavier Drèze set
up shop at a professional car wash to find out just how loyalty programs motivated consumers to buy more.
Each car wash customer was presented with a card
promising a free wash after they collected eight stamps. Some cards only had
spaces for eight stamps while others had spaces for 10 but two had already
been stamped.
The answer they found might help explain why we
intrinsically feel motivated when we see a long line of “Xs” in our chain:
This endowed progress
effect shows that a person who
perceives progress toward a goal is more likely to complete it, and faster,
than a person who feels they’re starting from scratch.
In addition, another psychological factor dubbed
the goal visualization effect ramps up momentum even further once the end
goal is in sight, as Amar Cheema and Rajesh Bagchi explained in their research
about The Effect of Goal
Visualization on Goal Pursuit:
“…as people approach a goal, external representations, which increase
the ease of visualizing the goal, enhance goal pursuit. Specifically, consumers
judge easy-to-visualize goals to be closer than difficult-to-visualize goals,
which in turn increases effort and commitment.”
As Cheema and Bagchi further suggest, managers can
use these results to enhance consumer goal pursuit, influence consumer satisfaction in online service encounters, and motivate employees to improve performance.
Making goals visually attainable — especially more abstract ones such as launching a digital product or
even improving your mindset — provides more
motivation for reaching them.
That visualization is exactly what Seinfeld so
prophetically touched on years ago with his “Don’t break the chain” advice.
And it’s exactly what people, including myself,
are still doing to this day to hone in on their goals and build an unstoppable chain of momentum that compounds on each and every
achievement.
Here’s the process I’ve developed to focus on what
needs doing, planning just how I’ll get it done, and developing an addiction to
the momentum that gets me there even when life so oft gets in the way.
1. Preserve your chain
in a friction-filled world
It all starts with defining the purpose of your
chain. Most people would call this defining your one goal, i.e., your single
focus.
While I don’t think goals are inherently wrong to
have, I do think they can sometimes have a negative impact — especially those unrealistic and short-sighted
goals.
I believe in developing healthy, long-term
habits instead. What
I’ve found hugely helpful for reflecting on the progress of your chain every
single day is scheduling uninterrupted times into my day.
At JotForm, I’ve two preset hours for
focus time every single
morning. During these two hours, I open a blank document and start writing
about a problem I want to tackle that day or something that’s on my mind.
It often begins as an
incoherent stream-of-consciousness, but after about five minutes, I start to develop new ideas. I find
clarity in the chaos.
2. Choose your tools — marker
not required
A decade ago and for a professional comedian, a
giant wall calendar and a fat red marker made a lot of sense. But in today’s
environment, don’t feel shy about pursuing your chain using whatever tools make
sense to you.
Some might like to use a digital calendar much the
same way you’d use an analog one to create a visual representation of
completing a task. Others might like the satisfaction of checking a recurring
item off a virtual to-do list.
In addition to tools that help track your
progress, you can also develop several habits that can help you to keep on top
of daily priorities.
For instance, every night before I shut down my
computer, I make sure to visit my Google Chrome settings and personalize the pages that open on
startup.
When I launch my
browser the following morning, I know the pages that pop up will help me
continue my chain — whether the goal is to write a new blog post or to fix one bug in the code.
I also stay committed to Inbox Zero without letting my notifications
control me. My team knows I won’t
respond to their messages immediately, but I will reply (fully and
thoughtfully) within one business day.
Every few hours, I scan my inbox to see if there
is any urgent email. And only toward the end of the day, I spend an allotted
amount of time addressing every single email I’ve received.
3. Create outcome-based
requirements for every link you add to the chain
I’ve found that the standards by which you’ll
judge forward momentum on your goal are most effective if they’re outcome-based instead of time-boxed.
For example, one of my personal goals in recent
years has been to improve my physical health so I can be present for my
employees and my family for many years to come.
I don’t let myself off the hook for simply
spending 30 minutes wandering around the gym making excuses about how I’m too
tired to do my cardio workout.
Instead, I only let myself put another proverbial
“X” on the calendar when I complete a personal training session.
4. Set reasonable
boundaries that keep you on track, not scare you away
Not all of us can devote big chunks of time, every
single day in a row, to completing projects — especially the bigger
and hairier they are.
If you’re working toward a reasonable, achievable
goal it only makes sense that your timeline be just as reasonable and
achievable.
I’ve spent over a decade bootstrapping my company
from the ground up — and I couldn’t have done it without taking breaks to keep myself and my employees sane.
At JotForm, we plan ahead for and
encourage regular working
hours, vacations, and sick days as needed.
I don’t consider this to be cheating nor breaking
the chain. Instead I think of it as a way to ensure we don’t break the chain by staying happy and healthy
enough to work hard every single day we’re at work.
If you still crave that mark on the calendar,
replace your “X” with an “S” for sick day, a “V” for vacation, and so on.
By understanding reasonable boundaries and knowing
how and when to flex, we’re also able to retain the agility that’s absolutely
necessary in a user-centric business.
Giving ourselves a pat on the back for achieving
our goals can feel great but Seinfeld’s wisdom about momentum reminds us the
importance of building healthy, long-term systems.
The science and psychology are on our side. We can
use them to fight friction and build a chain that develops healthy habits and
compounding effects for a better personal and professional future.
Originally published on JOTFORM.COM
https://medium.com/swlh/the-science-behind-making-a-change-that-lasts-558328f41270
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