10 Irritating
Behaviors that Will Ruin Your Career
Talent,
skill, education, experience -- all are important. But since no one does
anything worthwhile on their own, treating other people with courtesy and respect is a
key ingredient in long-term professional success.
Yet here's how some people get that really,
really wrong:
1. They thoughtlessly waste other
peoples' time.
When you’re late to an appointment or
meeting, what you’re really saying is that your time is more important. When
you wait until the grocery clerk finishes ringing you up to search for your
debit card, you’re really saying you can’t care less if others have to wait.
Every time you take three minutes to fill
your oversize water bottle while a line stacks up behind you, you’re really
saying you live in your own little world… and your world is the only world that
matters.
Small, irritating things, but basically no
big deal? Nope. People who don't notice the small ways they inconvenience
others tend to be oblivious when they do it in major ways.
How you
treat people when it doesn't really matter – especially when you're a leader-- says a
lot about you. Behave as if the people around you have more urgent needs than
yours and you will never go wrong… and you will definitely be liked.
2. They ignore people outside their
"level."
There's an older guy at the gym that weigh
over 300 pounds and understandably struggles on the aerobic and weight
equipment. (Hats off to him; he's trying.)
Yet nobody talks to him. Or even seems to
notice him. It's like he's invisible.
Why? He doesn't fit in.
Occasionally
we all do it. When we visit a company we talk to the people we'resupposed to
talk to. When we attend a civic event we talk to the people we'resupposed to
talk to. Or breeze right by the technicians and talk to the guy who booked us
to speak, even though the techs are the ones who make us look and sound good
onstage. (Or maybe that -- fortunately used to --
just be me.)
Here's an
easy rule of thumb: nod whenever you make eye contact. Or smile.
Or (gasp!) even say hi. Just act like people exist.
We'll automatically like you for it -- and
we’ll remember you as someone who engages even when there's nothing in it for
you.
3. They ask for way too much.
A guy you
don't know asks you for a favor; a big, time-consuming favor. You politely
decline. He asks again. You decline again. Then he whips out the Need Card:
"But it's really important to me. You have to.
I really need
[it]."
Maybe we do, in fact, really need [it]. But
our needs are our problems. The world doesn't owe us anything. We aren't
entitled to advice or mentoring or success. The only thing we’re entitled to is
what we earn.
People tend
to help people who first help themselves. People tend to help people who first help them.
And people definitely befriend people who
look out for other people first, because we all want more of those people in
our lives.
4. They ignore people in genuine
need.
At the same time, some people aren't in a
position to help themselves. They need a hand: a few dollars, some decent food,
or a warm coat.
Though I
don't necessarily believe in karma, I do believe good things always come back to you in the form of feeling
good about yourself.
And that's reason enough to help people who
find themselves on the downside of advantage.
5. They ask a question so they can talk.
A guy at lunch asks, "Hey, do you think
social-media marketing is effective?"
"Well," you answer, "I think
under the right circumstances..."
"Wrong," he interrupts. "I've
never seen a return on investment. I've never seen a bump in direct sales. Plus
'awareness' is not a measurable or even an important goal...." And he
drones on while you desperately try to escape.
Don't shoehorn in your opinions under false
pretenses. Only ask a question if you genuinely want to know the answer. And
when you do speak again, ask a follow-up question that helps you better
understand the other person's point of view.
6. They pull a, "Do you know who
I am?"
OK, so maybe
they don't take it to the Reese Witherspoon level, but many
people whip out some form of the "I'm Too Important for This" card.
Maybe the line is too long. Or the service
isn't sufficiently "personal." Or they aren't shown their
"deserved" level of respect.
Say you
really are somebody. People always like you better when you don't act like you know you're somebody -- or
that you think it entitles you to different treatment.
7. They don't know when to dial it
back.
An unusual personality is a lot of fun… until
it isn't. Yet when the going gets tough or a situation gets stressful, some
people just can't stop "expressing their individuality."
We know you're funny. We know you're quirky.
We know you march to the beat of your own drum. Still, there's a time to play
and a time to be serious, a time to be irreverent and a time to conform, a time
to challenge and a time to back off.
Knowing when
the situation requires you to stop justifying your words or actions with an
unspoken, "Hey, that's just me being me," is the difference between
beinglikeable and being an ass.
8. They mistake self-deprecation for
permission.
You know how it's OK when you make fun of
certain things about yourself… but not for other people to make fun of you for
those same things? Like receding hairlines, or weight, or your spouse and kids,
or a struggling career.
It's OK when
you poke a little gentle fun at yourself, but the last thing you want to hear
are bald or money or, "Do you want fries with that?" jokes. (Bottom
line: I can
say I'm fat. You can't.)
Sometimes self-deprecation is genuine, but
it's often a mask for insecurity. Never assume a person who makes fun of
himself is giving you permission to poke the same fun at him.
Only tease
when you know it
will be taken in the right spirit. Otherwise, if you feel the need to be
funny, make fun of yourself.
9. They humblebrag.
Humblebragging is a form of bragging that
tries to cover the brag with a veneer of humility so you can brag without
appearing to brag. (Key word is "appearing," because it's still easy
to tell humblebraggers are quite tickled with themselves.)
For example, here's a tweeted humblebrag from
actor Stephen Fry: "Oh dear. Don't know what to do at the airport. Huge
crowd, but I'll miss my plane if I stop and do photos... oh dear don't want to
disappoint."
No one wants to hear how stressed you are
about your upcoming TED Talk. No one wants to hear how hard it is to maintain
two homes. Before you brag -- humbly or not, business or personal -- think
about your audience. A gal who is a size 14 doesn't want to hear you complain
that normally you're a size 2 but you're a size 4 in Prada because Prada sizes
run large.
Or better
yet, don't brag at all. Just be proud of what you've accomplished. Let others
brag for you.
If you've done cool things, they will.
10. They push their opinions.
You know
things. Cool things. Great things.
Awesome. But
only share them in the right settings. If you're a mentor, share away. If
you're a coach or a leader, share away. If you're the guy who just started a
paleo diet… please don't tell us all what to order – unless we ask.
What's right
for you may not be right for others. Shoot, what you think is right for you
might not even turn out to be right for you.
Like most
things in life, offering helpful advice is all about picking your spots -- just
like winning friends, influencing people, and building an awesome career.
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