How to become an agile CIO
As more companies go
fully digital and agile, they start to look more like technology companies. No
matter the product or service they offer, companies must embrace that
technology is shaping our world and today’s business cannot run without IT.
CIOs can serve as
catalysts by setting direction and establishing the system and infrastructure
for people to do their jobs effectively in an agile organization. Their
opportunity lies in becoming a product visionary, being much less of an IT
manager and, instead, defining and driving strategic technology initiatives.
The agile CIO is thinking constantly of creative ideas to grow and nurture
talent in the organization, encouraging expertise development and further learning.
And they love IT for IT’s sake.
Take one CIO, who on
his time off learned new programming languages to educate the team. Another CIO
organized a hackathon with programmers to recruit fresh talent. Yet another
insisted all the members of the team read the classic IT book “Continuous
Delivery” by Jez Humble as part of a team-building exercise.
Traditionally, CIOs
manage practically everything related to information and communication
technology, including policy and practice development, planning, budgeting,
resourcing, and training. But in an agile organization, given the pressure to
speed up innovation and land superior talent, the CIO position is redefined— a
successful CIO fills three key roles:
1. Architect/technology visionary
o
The CIO is in charge of IT strategy and the
IT systems required to support the organization's unique objectives and goals.
Analyzing how these technologies benefit the company or improve an existing
business process, and then integrating a system to realize that benefit or improvement
is key to this role. Responsibilities include:
§
Building the overall IT strategy.
§
Delivering a strong technology/product vision
and influencing the direction in meaningful ways.
§
Embracing enterprise-wide IT decisions about
systems and technology.
§
Driving strategic partnerships with business
ecosystem partners, technology partners and vendors.
2. Driver of knowledge and talent
o
The CIO is not only an expert in their own
right, but also serves as a visionary and leader building and inspiring their
team while offering opportunities to grow. Responsibilities include:
§
Managing the workforce (hiring, firing,
capability building, evaluations).
§
Setting IT talent performance standards.
§
Ensuring consistency of practices (including
architecture, technology choices, DevOps practices, etc.).
3. Problem solver
o
The agile CIO aligns the team around a vision
and creates an environment that empowers colleagues to make decisions and move
quickly on delivering results. Responsibilities include:
§
Removing impediments to reach goals and
leading key strategic initiatives.
§
Working to guide, direct and give feedback to
the team in real time.
§
Ensuring the collection of squads (teams with
representatives from different functions working at a single location, with
interconnected missions) are working cohesively together; playing the
“tribe-lead” role for some IT-enabling squads (core platforms, shared services,
etc.).
In their redefined
position, agile CIOs actively offer perspectives and skills beyond just
technology. They grasp how to be collaborative with immediate team members, the
broader organization and customers. They don’t forego their traditional role;
if a critical piece of enterprise technology crashes, they must handle it. But,
above all, they must possess a nimble mindset. For, in this new organizational
world, the CIO could be next in line to become the CEO.
September 6,
2018 – by Santiago Comella-Dorda, Quentin Jadoul and Swati Lohiya
https://www.mckinsey.com/business-functions/organization/our-insights/the-organization-blog/how-to-become-an-agile-cio?cid=other-eml-alt-mip-mck-oth-1809&hlkid=23f2292b95814e4d9c30d4c5595da6e6&hctky=1627601&hdpid=5d2a7d2e-93e9-4e4e-ac9c-93fad2840b15
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