TRANSFORMING THE WORKPLACE
It is important to help employees grow and feel nurtured
in the workplace to ensure overall success
Transformations have been the cornerstone of
evolution of the workforce. Every new wave that redefines the future defines
new skills and capabilities that will drive the success; at the same time, it
makes skillsets redundant. The skepticism around automation making jobs
redundant is neither new nor unfounded. As businesses evolve to be cutting
edge, it is only fair that they expect workplace programmes to be 21st century
too.
Skills are the new currency of impact on the
business. This has raised the bar on learning significantly. Continuous
upskilling of workforce in line with the current and future needs cannot be an
afterthought. It has to be the original intent of enterprises who are competing
for talent.
While helping the organisation grow the capabilities
for it to excel, development of workforce needs to be accelerated. Anything
else, does not result in impact.
THREE WAYS IN WHICH HR CAN MAKE
A DIFFERENCE-
A – Chart new career paths: Technology has opened
doors for new skill sets and hence, new jobs. As HR, we need to understand the
scenarios and proactively work towards charting new organisation structures and
career paths. Prepare your workforce in terms of technology readiness ahead of
time, upskill your organisation, create experts and you will see the benefits
in the organisation in many ways. Until we become intentional about careers, we
will never be able to address the talent deficit.
B - External Ecosystem: Another way of getting a
pulse on things is to work with startups and communities outside of your
organisation. It’s rules of road for managing talent to keep an eye on the
market. For example, hackathons are a great way to identify gaps. Working with
startups also helps you to understand what can work and what can fail, albeit
in a much, much faster cycle.
C – Don’t forget your culture and values: To keep up
with pace of change, never underestimate the power of developing and instilling
the right culture and the right values. A culture of trust, inclusion and
empowerment at the work place goes a long way in helping organisations achieve
digital transformation. As it is said, “It is impossible to create monopoly on
the workforce, but it is possible to have the best culture.”
Jim Collins, in his book, Good to Great says a good
company is one that stands for the brand it has created in the society and it
is a testament to what can make or break, in this day and age.
In an organisation which is decades old, there cannot
be a straight line to path of digital transformation, it never is. But as the
organisations pay attention to their fantastic talent and undertake upskilling
programmes to update their employees with the latest technologies.
— RUCHI BHALLA, VP Human
Resources, Pitney Bowes India
ET28NOV18
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