Stop Checking Your
Email All The Time (How to Create Better Email Habits)
Email is convenient and fast but hurting our
productivity.
Our relationship with email is draining.
A cluttered inbox will not only frustrate and stress
you, but it will also distract you from getting real work done.
According to McKinsey Institute, we spend close to a
third of our work time managing emails.
The
average person checks email 77 times a day, sends and receives more than 122
email messages a day, and spends 28 percent or more of their workweek managing
a constant influx of email.On
average, you spend thireen hours a week consulting
your email.
Jocelyn K. Glei, author of “Unsubscribe: How to Kill Email
Anxiety, Avoid Distractions and Get Real Work Done” says that while checking emails throughout the
day may make you feel productive, the opposite is true.
For
some individuals, though, checking email less frequently is simply not an
option. The stockbroker who misses a business changing deal by logging off
email is likely to feel more, not less, stressed.
Understand the psychology of email
Our
brains love email refresh.
Hence
the desire to keep getting back to it.
Email
delivers important news, work and project updates, encouragement and fun notes
from friends and family. It also delivers confirmation of a purchase, and even
discounts that may save us money.
But
there is a dark side.
The
endless spam we try so hard to control. The discussions that go on for far too
long. The many newsletters we didn’t sign up for.
Email
has become a necessary distraction.
We
need it, yet we hate it.
The
temptation to check email is understandable.
It’s
no wonder many of us develop the habit of checking our email over and over
throughout the day.
Most
people tend to check their emails every five to 10 minutes.
If
you add up all of the minutes that it takes to continually check your inbox and
then reply, it’s easy to see why it’s such a time waster.
Some
of us even pride ourselves on returning emails within minutes of receiving
them.
In
her book, Jocelyn applies Newton’s Third Law of Motion to the medium:
“For every action, there is an equal and opposite reaction.” Or said
differently, the more you send, the more you receive.
The
problem is, we spend so much time responding and replying to emails that we end
up caught in an endless email loop without getting real work done.
It’s
like a time vacuum.
It’s
easy to lose track of how much time you spend.
This
habit interrupts workflow.
And
each interruption forces your brain to switch tasks.
When
you keep switching tasks, everything slows down.
It
destroys your momentum.
Psychologists
and researchers claim our brains need up to 25 minutes to regain our momentum
after each distraction.
That’s
a lot of time to get back to “flow” mode.
You
don’t want that, especially if you have deadlines to meet and deliverables to
submit.
Every
email you check leaves a mental footprint.
A
report from the London-based Future Work Centre, which conducts psychological research on people’s
workplace experiences, said emails were a “double-edged sword” that provided a
useful
means of communication but could also be a source of stress.
Some
messages stay in your mind long after you closed your email app.
And
they can distract you from focusing on important tasks.
Now,
imagine how that effect can hinder your ability to get things done if you
consistently check your email several times a day.
Let’s
now take a look at several actionable habits you can adopt to break your “email
habit.”
Treat emails like appointments with yourself
Check
your emails on purpose.
You
will be surprised at how much time you can gain if you plan to check your
emails instead of reacting to every message.
You
probably receive dozens or hundreds of emails everyday. But you don’t have to
respond to each one of them as and when they hit your inbox.
Use
email when you intend to, not just because it’s always running in the
background.
Schedule
time to check and respond to them.
Test
different times of the morning, afternoon and evening you can use.
Track
which times best complement your schedule, energy levels and workflow.
In
an interview with The Telegraph, Jocelyn says, “…keep work emails short, simple
and if something can’t be resolved quickly on email, suggest a meeting or
simply walk to your colleague’s desk to confirm a plan. You’ll be rescuing
yourself and others from those annoying email threads that drag on for a whole
afternoon, interrupting everyone involved.”
Use
the 2-minutes rule when you make time for emails; if it takes less than two
minutes, respond instead of marking it as “unread”.
I
use the action approach to clear my inbox:
When
I open an email, I make a quick decision:
Delete/archive,
act now (if it takes a minute or two) and then reply/archive, send a quick
reply (and then archive) or add to my to-do list to do later at a specific
time.
I
keep emails insanely short. Keeping them short means it’s quick to reply.
Cut back on email push notifications
Turn
off email notifications.
Yes,
you don’t a grand announcement of a new message whilst you getting real stuff
done.
Push
notifications are ruining your work life.
You
don’t even have to read those messages for your mental gears to toggle off what
you are focusing on.
Kill
your notifications. Yes, really. Turn them all off.
Smartphones
aren’t your problem. It’s all the buzzing and dinging, endlessly calling for
your attention.
It’s
time to fight email distractions.
Create
an uninterrupted, free-flowing, idea-generating, peaceful space to get work
done on time.
Pause emails to minimise distractions
“Inbox
(1)” can be very distracting!
With
every email that comes in, it can be tough to stay focused on what you are
doing.
Leverage
Inbox Pause.
This
allows you you to work according to your schedule by holding emails back so
they won’t appear in your Inbox until you are ready for them.
“Pause”
your inbox, get work done, then “Unpause” to fetch all new messages, respond or
act on them, and repeat to get in the “flow” again.
Block
off times for deep focus work.
There
are extensions that.
“Free
Pause Gmail” Chrome extension prevents new emails from showing up in your inbox
until you’re ready for them.
Create an email hierarchy
Filters
+ folders change everything.
You’ve
got to use filters and folders, especially if you manage multiple email
addresses on one account.
Filters
point to folders for better email management.
Don’t
everything come into one main inbox folder and see it pile up all day.
Filters
are useful for organising incoming emails into folders.
You
can set up a filter manually (Settings) or you can build your filters as emails
come into your inbox.
You
can create filters for both work and personal emails.
You
can build a filter based on an email address, or a subject line.
Zach
Hanlon, a marketing and sales expert who has worked with IBM, Oracle, and other
businesses recommends you create Today, This Week, and This Month/Quarter folders:
Inbox: the inbox is a
holding pen. Emails shouldn’t stay here any longer than it takes for you to
file them into another folder. The exception to this rule is when you respond
immediately and are waiting for an immediate response.
Today: Everything that
requires a response today.
This Week: Everything that
requires a response before the end of the week.
This Month/Quarter: — Everything that needs a
longer-term response. Depending on your role, you many need a monthly folder.
Others can operate on a quarterly basis.
FYI: Most items I
receive are informational. If I think I may need to reference an email again,
I’ll save it to this folder.
Adopt
and use a folder structure that works specifically for you. You can always
modify what’s not working get better at managing your inbox.
Everyone’s
filtering and foldering system is individual and it might take you some time to
work out what’s best for you.
Use canned responses in Gmail
Chances
are you type the same responses for many emails.
Use
canned emails for that to save time and get back to work.
Canned
Responses, (a Gmail feature) allows you to save standard responses that can be
inserted into emails at the click of a button.
To
enable it:
Go
to Settings -> Advanced Tab-> Canned Responses(select enable), click
save.
To
use Canned Responses, you must first write one.
Open
the Gmail compose window and type an email you want to use.
Once
you are done, click on the three dots in the bottom right corner of the compose
window and click Canned responses.
Enter
the name of your canned response and click OK.
That’s
it. You’ve created a response you can use for your replies.
Whenever
you need to reply with that response, open the email that needs the reply,
click the three dot menu | Canned responses, and select the saved response you
want to use from the Insert section of the menu.
Key takeaway
Email
can quickly control your time and life if you don’t take charge.
Embrace
better email habits that will allow you to clear your head and feel like you’re
on the right track.
Make
better connections, and stay in control.
And
always remember the mantra: “Not everything is urgent”.
it’s
up to you to protect your cognitive resources. The more you do to minimize
task-switching over the course of the day, the more mental energy you’ll have
for activities that actually matter.
Thomas Oppong
https://medium.com/personal-growth/stop-checking-your-email-all-the-time-how-to-break-your-inbox-dependence-and-get-real-work-done-623d92e3dc39
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