CEO AS THE STRONGMAN BOSS
Jeffrey Pfeffer of Stanford
University on why people still prefer hierarchical structures
I hear examples
illustrating the changing nature of CEO influence all the time. There are
social movements that promise to disrupt traditional, social and political
hierarchies. There are the new ways of working, as free-lancers and independent
contractors, with no boss except oneself. Many of the changes afoot in
workplaces and society more generally are encapsulated in the phrase, “new
power,“ both to distinguish it from “old power“ and to capture the excitement
and promise contained in that magical single word, “new.“ As summarised by
Jeremy Heimans and Henry Timms in their Harvard Business Review article, “new
power...is made by many. It is open, participatory, and peer-driven,“ while
“old power...is held by few. Once gained, it is jealously guarded...and
leader-driven.“
Like much of the writing
about leadership, where traits such as modesty and truthfulness are widely
advocated but missing in actual leaders, arguments about the changing nature of
power tend to be light on confronting the assertions with the facts.
Businesses, with very, very few exceptions, still have single CEOs, not shared
power arrangements.Senior executives still value loyalty as one of the more
important and useful qualities a subordinate can possess.
And as for the devolved,
democratic business structures--they exist, but for the most part remain
economically trivial. There are examples of self-published books that became
commercial successes and Youtubeoriginated content that made their creators
into household names. But for the most part, entertainment remains under the
control of large corporations, albeit with some new players such as Amazon and
Netflix joining the traditional movie studios and television networks, even as
consolidation in the publishing industry continues apace. Peer-topeer lending
and investment vehicles may become important, but at the moment they are tiny
compared to traditional banks, venture capital firms, and private equity
companies.
Traditional hierarchical
arrangements are amazingly durable--even if no one seems to like them -and hold
across countries and cultures and over time as well.
That's because research
shows that people, confronted with the necessity of accomplishing a task,
voluntarily choose hierarchical structures even if such arrangements are not
imposed on them. People seek to bask in reflected glory and, even more fundamentally,
want to ensure their own success and survival by associating with others who
look like they are tough and strong enough to prevail in conflicts and crises.
So people flock to “strongmen“ (or women) even if such individuals do not
exhibit the characteristics people claim to want in leaders.
Unfortunately, I see the
consequences of people believing the “new power“ narrative all the time as
otherwise hard-working, intelligent individuals lose their jobs or promotion
opportunities because they don't believe and then act on the realities of an
old power world.
So, meet the new boss. Same
as the old boss.And most importantly, don't get fooled again by stories about
some relatively rare examples of a new power world. Mastering the important
skill of managing organisational dynamics requires understanding the realities
of human psychology and behavior. Which requires paying attention to the
evidence, not the uplifting rhetoric.
ET30DEC15
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