ON THE JOB SPECIAL Things Millennials Need to Know
About Winning at Work
Each
generation molds the business world into its own image.
The Mad Men era reflected the values and ideals of the World War 2
generation: regimentation and corporate hierarchy.
Today's
environment reflects the values and ideals of the Boomer
generation: mostly individualism that lapses into selfishness. The
Boomers started gaining power in the 1980s, so it's not surprising that the
decade brought us both the personal computer and "Greed
is Good."
The
Boomers created a self-centered management culture currently exemplified by
insanely long work hours and a general lack of
business ethics (the term wasn't always an oxymoron.) To survive,
Millennials must navigate and ultimately transcend that culture.
I
explain how do this (and not just for Millennials) in my new book "Business
Without The Bullsh*t."
Here's some advice, based on the book, specifically for Millennials who must
work with, or inside, Boomer-style companies:
1. Make it about
them.
Work
is not like school, where you get points for knowing facts and taking tests.
Work is all about the financial value that you can provide to the company or,
more specifically, to its Boomer executives and investors.
Put
another way, when you're trying to impress somebody in the "ME
Generation" (aka the Boomers), you've got to make it all about THEM and
not about YOU.
Therefore,
when you're job searching and interviewing, position everything you've done in
terms of the value it provided to the whatever organizations that you've worked
inside.
In
a recent edition of the New York Times, the hiring manager at Google
provided the following advice for resume-writers: "Frame your strengths
as: 'I accomplished X, relative to Y, by doing Z.'" Like so:
Wrong:
- Served as chairman of the student business council.
- Programmed a student enrollment app.
Right:
- Was elected chairman of student business council as the result of writing an entrepreneur's startup guide based upon the experience of local business owners.
- Saved the admissions department hundreds of man-hours by creating an app that allowed students to check on their enrollment status on mobile devices.
2. Once hired, make
yourself less replaceable.
As
a general rule, companies do not care what you want, need, and expect to be
paid. They base salaries and raises on how much it
will cost them to replace you. Your goal once hired, therefore, to make
yourself less replaceable. There are three ways to do this:
- Become the only person who understands an essential part of the business.
- Become a utility player who can and will do just about anything.
- Have so many personal connections with co-workers and customers that your departure would reduce revenue.
To
make yourself indispensable, do two of the above. I'd say do all three,
but few people can manage do so so (although I've known some who did).
It
probably should be emphasized that working on the cheap (or, worse, for free)
does not make you less replaceable. It sets a low value on your
contribution, thereby making you seem more replaceable.
Hint: The non-compensated
internship was a Boomer invention; prior to them, internships were mostly paid
positions.
3. Find a good
mentor.
To
execute the above strategies, it's helpful to have a mentor. This needn't necessarily
be a Boomer, but they're certainly natural candidates if you're in a
Boomer-style company. Here are some pointers:
If
your employer has an official mentoring program, ignore it. Assigned
mentorships are like arranged marriages; the likelihood of chemistry is almost
nil.
Finding
a good mentor is mostly a matter of asking somebody who's knowledgeable for
advice and noticing who seems to enjoy giving you that advice.
It
also helps to understand why people in general, and Boomers in particular, feel
a need to mentor. Mostly it's because: 1) they want to prove that their
experience is worth teaching somebody else and 2) they want someone to watch
their backs.
In
other words, mentoring is mostly about them. Not you. (Are you seeing the
pattern here?)
Want
a crash course in the ups and downs of both mentoring and being mentored? Rent
or stream Up in the Air, Donny Brasco, and The Devil
Wears Prada.
4. Understand what
your boss really wants.
Don't
start thinking that you're being paid just to do your job. That's never
the case.
Bosses
expect more than that. They expect you to keep your promises to them, keep them
informed but, above all, make them more successful and make them look good.
This has always been the case, of course, but it's especially true with
Boomer bosses.
As
a general rule, smart bosses--regardless of their generation--reciprocate and
make it their primary job to make their employees more successful. Dumb
bosses don't, even when it's in their own interest.
If
you find yourself working for a dumb boss, find another job under a boss who
understands the concept of reciprocity. Meanwhile, continue to make your
own boss look good because your current job depends on it.
5. Keep your
attitude positive and your options open.
As
the Boomers finally retire, the business world must evolve and change to match
what's important to the up-and-coming Millennials.
It's
too soon to say exactly what that will look like, except that it will be
different from what we've got now. It's up to you, the Millennials, whether
that working world will be better than what we've got now.
Meanwhile,
though, don't become cynical or discouraged. If you let yourself descend into a
downbeat, negative attitude, you'll be unhappy wherever you work, regardless of
whom you're working for, or with.
By
contrast, if you maintain an upbeat, positive attitude, you'll not only enjoy
where you are right now but also be more open to better opportunities when they
come around or when you develop them.
If
I were to identify the most important element of remaining optimistic, I'd have
to say that it's gratitude. Feeling gratitude does not mean being
so grateful for having a job that you'll tolerate being treated badly.
However,
feeling gratitude does mean appreciating what's positive about your
current work situation, including the challenges, which (trust me) will be
many.
BY Geoffrey James
http://www.inc.com/geoffrey-james/5-things-millennials-need-to-know.html?cid=em01016week18c
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