8 Things
Exceptional Bosses Constantly Tell Their Employees
Leadership always starts with great
communication, so amazing bosses use these phrases daily.
Whether you're managing an
intern or running an entire business, your
employees' success (and your own skin) depends on your leadership.
Thankfully,
the solution for motivating your team and squashing any issues is right at the
tip of your tongue. It all starts with communication - the skill experts
point to as the make-or-break factor for
successful leadership.
Here are 8 things that exceptional bosses
tell their employees daily. Start using these daily (or begin looking for a
boss who does), and watch your success skyrocket:
1. "I have total confidence in
you."
There's
nothing more discouraging than a boss who doesn't believe in a person's
abilities and tries to micromanage them at every turn. Even ultra-confident
individuals will see their self-belief plummet if
they're treated like a white collar toddler.
As President
Theodore Roosevelt said, "The best leader is
the one who has sense enough to pick good men to do what he wants done, and
self-restraint enough to keep from meddling with them while they do it."
It might be tough to let go of the reins at
first, but if you give your team opportunities to rise to the occasion, you'll
find a happier and more motivated office environment.
2. "This is what I want us to accomplish
..."
CEO
and president of Lockheed Martin, Marillyn Hewson, found this to be the
biggest key to success in her career: "Great leaders motivate and inspire
people with why they're doing it," she says. "That's purpose. And
that's the key to achieving something truly transformational."
What separates exceptional leaders from
mediocre bosses is their ability to communicate their plans and tie the daily
drudgery into big-picture goals. Charting a clear course for your team fosters
a sense of job stability and drive at work - so always take the time to explain
'why' instead of merely dolling out orders.
3. "What can we do better next
time?"
As
Arianna Huffington sagely
suggested, mistakes are the best teachers. "We
need to accept that we won't always make the right decisions, that we'll screw
up royally sometimes," she says. "Understanding that failure is not
the opposite of success, it's part of success."
Every person on planet Earth has messed up at
their job at least once (even me...well maybe more than once). Mistakes happen,
especially when you're trying something new.
As long as it's not a reckless or careless
mistake, turn that error into a learning experience. Teaching someone what to
do next time to avoid a blunder is much more productive than reprimanding them.
4. "I want to play to your
strengths."
Warren
G. Bennis, a renowned
author and scholar on leadership, found that "Too
many companies believe people are interchangeable. Truly gifted people never
are. They have unique talents," he says. "Such people cannot be
forced into roles they are not suited for, nor should they be. Effective
leaders allow great people to do the work they were born to do."
Every person on your team has special
skills--that's why I embrace uniqueness at my firm, and you should too. This
speaks to the idea of treating people as individuals in a world where employees
are too often seen as expendable. Looking for greatness in everyone we work
with can only lead to great things.
5. "What is your opinion?"
Top
notch bosses don't let ego get in the way of innovation--they seek advice from
everyone, regardless of where they are
on the totem pole.
Asking your employees what they think is
another great way to show that you have faith in them and value their input.
Plus, I've found that the best insights come from the most unexpected places.
6. "How can I better support you?"
An excellent way of reducing employee turnover
is a preventative approach. Take the time to check in with your team. Ask them
what's on their plate and what you can do to help them succeed.
As
Sheryl Sandberg, the
COO of Facebook, says, "Leadership is about making others
better as a result of your presence and making sure that impact lasts in your
absence."
If you serve and enable your team, they'll
want to do the same for you and your company too.
7. "Let me know if you have any
questions."
Many people have had at least one
intimidating boss that they didn't feel like they could go to for help. Having
an open door policy shows that you're available to your team and care about
open communication and their productivity. The faster their questions are
answered, the faster they can get back to accomplishing the task at hand.
8. "Good work."
Giving recognition is a lot cheaper than
installing ping-pong tables or nap pods, and much more effective. No matter how
much employees are paid, and how cushy their perks are, they'll want to know
that someone cares about their work. So take a few minutes to invest in
well-deserved praise--your team will always appreciate it.
By Elle
Kaplan
http://www.inc.com/elle-kaplan/8-things-exceptional-bosses-constantly-tell-their-employees.html?cid=nl029week49day09
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