JOB SPECIAL The same job, but a different role!
IN THIS CHANGING BUSINESS
SCENARIO, ROLE REVERSAL IS NOT JUST ACCEPTED, BUT WELL APPRECIATED
There are hundreds of changes that happen in an
organisation. One of these is a change in the nature of the job. In simpler
terms, it means having a role change while in the same organisation. Today,we
live in an age where changing of roles within the same job is not only
tolerated, but encouraged.
In today's changing business environment,
adaptability is one of the toprated skills organisations look for. This is
because they want an employee to be master of all trades and not just one. And,
this is where the concept of role reversal comes in.
But the fact is that different people react
differently to a role reversal.“Generally, people react positively to change
especially when they are looking for one. Sometimes, ambiguity can create
discomfort and the only way to manage that is to get clarity and understand the
expectations from the new role,“shares George Pathiyil Jose, director-HR,UST
Global.
The reaction to a role reversal is also
situational.It depends on whether the role change was asked for or came as a
surprise.“Role change in an organisation could be in both, known and unknown
scenarios. In both scenarios, the change could be made keeping in mind the
organisation's and employee's goals and aspirations. The only difference is
that in a known scenario, an employee is well to take on new challenges. Whereas,
in an unknown scenario, it may come as a surprise and the employee should seek
help from HR and the line manager to train and upgrade hisher skills for
allround development, “says Kishore Poduri, head HR,DBS Bank India. Whatever
the situation, what is more important is dealing with it sensibly.“
In both the scenarios, employees can seek
guidance from previous incumbents who managed such roles and take guidance from
mentors and coaches,“ Poduri further adds.
As one of the initial steps, talent should have
purpose and role clarity. In addition to that,the employee should better equip
himself/herself with required skills for the new opportunity through
self-learning, training, coaching, mentoring, etc.
“The first and foremost thing is adaptability. One
should be ready to unlearn the existing skills and behaviours, learn new skills
and work with different people in a different environment. Also, the ability to
simplify things by removing the ambiguity is the most effective tool in such
situations. One could reach out to experts in the area and seek help, “says
Jose.
It is advised by the experts to have an open
dialogue with your manager to understand the work flow and his/her expectations
from you. It will help in course correction.
But, this doesn't mean that there won't be
challenges. There will be challenges for which one should be prepared in
advance.
Vaishali
Tanwar
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TOI13JAN16