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Head Online for Answers to All Your Queries
Stuck
with a question or tech problem that no one can help you with? Apart from a
basic search, the web is a great resource for very specific answers to your
issue. Read on to find you how you can get the
help you need
TeamViewer
TeamViewer is the de-facto standard for easy remote connections and
what’s more, it remains free for non-commercial use. It can be used to ask
for remote assistance with problems or for online meetings with up to 25
participants. All you need to do is get the free software on both computers
and it guides you through the secure connection. Needless to say, you need
a stable broadband connection at both ends in order for it to work well.
The connection and any data transfers between the two computers is
encrypted. TeamViewer works on (and between) Windows, Mac, Linux and mobile
devices powered by iOS, Android or Windows Phone. You can also access your
computer running TeamViewer from a mobile device or join in on a meeting
from a mobile device — you just need to have the app installed.
iYogi.in
For 2,599 per year, iYogi provides 24 x 7 unlimited tech support. They
will diagnose and repair any tech issues you face as well as optimise your
device for better performance. Moreover, the price also includes setup and
installation of hardware.
Join.me
To start, create a free account
and click on ‘start meeting’. This downloads a small setup to your computer
and installing it gives you the Join.me control panel. Use this panel to
generate a unique access code for your computer. An expert can use the same
code on the Join.me website to view your screen.You have to specifically
allow the expert access via the control panel to solve any further issues.
Chrome Remote Desktop
If for some reason you cannot install software on your computer, use
this free plugin for Google’s Chrome browser. It works within the browser
and enables remote access from one computer to another. The interface is
simple — you share your computer by generating an access code. An expert
can connect and control your computer for remote assistance using Chrome on
his/her computer.
CrossLoop
Like TeamViewer, CrossLoop is a free screen sharing service but the
basic screen-sharing service from CrossLoop is free for commercial users too.
CrossLoop needs to be downloaded and installed on both ends for it to work
and screens can be shared by simply sharing the remote access code.
CrossLoop also includes support for one-click remote PC access built in.
For instance, if you install CrossLoop on both your home and office PC, you
can access and transfer files between them with minimal effort. On
CrossLoop, you can also choose to become an expert and get listed on the
marketplace. Over time, you can build your reputation up and start charging
for services. CrossLoop deducts 15% of the total amount in case of
CrossLoop referred customers and 5% if the paying customer was self
referred. CrossLoop also works great between Windows and Intel-powered
Macs.
etechies.in
Etechies offers a one-time
remote assistance for 299 or an annual remote support package for 1,499.
They help with repairs, maintenance as well as installation of new software
and hardware. An expert will connect to your PC via the internet and will
remain on a voice call with you while fixing any issues.
Wiki Reference Desk
If you’re not in a hurry to get an answer, Wikipedia’s Reference Desk
is worth a shot. Head to the Wikipedia Reference Desk page
(http://goo.gl/VGz6Dk) and select a category (computers/IT, entertainment,
science, travel and so on). The first step is to search Wikipedia itself
and search boxes are provided. If you don’t find an answer, read the basic
requirements and post a query for a response within 14 days.
Quora.com
On Quora, you can ask questions about literally anything and get
answers from users around the world. Signing up for a free account is
mandatory to access the website and its recommended to thoroughly search
the site before posting a question. More often than
not, the query you have would have already been asked by someone else. You
can also search for answers to queries by category.
Uclue
Like Helpouts, Uclue is a paid answers service but one that uses a more
traditional ‘forums’ layout. If you have a specific question that requires
some amount of work (like objective research), you can put a price on it
and post it on Uclue. The price of the question is the amount (in US$, paid
using PayPal) you are willing to pay for a satisfactory response to your
question. 75% of the amount goes to the Uclue researcher who answers your
question and the rest goes to Uclue. If your question goes unanswered in 14
days, you get a full refund.
Helpouts
You probably know a few things
that others don’t. What if someone — could be anyone in any part of the
world — needed help with something that you know about? Not only do you get
to interact with likeminded people from around the world, you’ll also get
paid for it. That’s the idea behind Google’s upcoming service called
‘Helpouts’. Google will facilitate the connection between you (the teacher)
and your student, using the Hangout video chat service. At this moment,
it’s not clear when exactly the service will launch or the other specifics
(like how much could you get paid, per hour, or per Helpout). The
advantages are huge: instant, affordable & live video help on anything,
anywhere, using your computer, tablet or smartphone.
Karan Bajaj & Hitesh Raj Bhagat ET130911
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