Millennials Will Need Soft Skills to Get Ahead
Ability
to prioritise work, a positive attitude & teamwork are most important
In
today’s workplace, employees need to do more than fulfill their job
description and develop intangible soft skills. Since it’s easy for
companies to find people with the right hard skills, they are hiring more
for cultural fit than work performance. In a new study in partnership with
American Express, over 60% of managers agreed that soft skills were the
most important when evaluating an employee’s performance, followed by 32%
citing hard skills and only 7% social media skills. When breaking down
which soft skills were most important, managers chose the ability to
prioritise work, having a positive attitude, and teamwork skills as their
top three requirements for management roles. Ever since the economy tanked,
there’s been pressure on employees to do more with less and be more
productive. Being able to prioritise work is critical because you have to
hit deadlines and deliver results if you want to push yourself — and your
company — forward. Employees who are well organised and dependable will far
exceed those who aren’t. “It’s about people trusting that you can do stuff,
not just about getting stuff done,” says Bonni Simi, vice president of
talent for JetBlue. Having a positive attitude, even if you’re not
passionate about what you do, will make your co-workers want to work with
you.
When you have a bad attitude, it hurts your performance. “You can have the
smartest person in the world working for you, but if that person isn’t
nice, the impact of their overall ability is diminished,” says Carrie
Corbin, associate director of strategic staffing & talent attraction at
AT&T.
Soft skills can’t easily be learned, they need to be developed over time.
The big challenge for millennial workers is that they have weaker soft
skills than older generations, who expect face-time and teamwork from them.
Millennials have spent too much time with their collective noses buried in
their iPhones and Facebook pages.
James Wisdom, an executive at Aflac, hired an intern based on his technical
expertise and no-nonsense style. James started hearing employees describing
him as arrogant and unhelpful. “He didn’t have the emotional intelligence
to detect that he was offending people,” said James.
Millennials should get feedback on their soft skills from the people they
work with. If you want to be an employee that stands out, gets noticed, and
gets promoted, you’re going to have to develop soft skills. There’s no way
around it.
FUNNY BUSINESS
JOB SEARCH JARGON Competitive Salary:
We remain competitive by paying less than our competitors
Flexible Hours:
Work 55 hours; get paid for 37.5
Good Communication Skills:
Management communicates, you listen, figure out what they want you to
do
DAN
SCHAWBEL Bloomberg Businessweek ET130906
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