4 Rules the Most
Successful Leaders Live By
The old adage states that rules are meant to be broken. And, in fact,
many of today’s most revered leaders echo this time-tested mantra: Sir Richard
Branson once uttered the sage advice, “You don’t learn to walk by following
rules. You learn by doing, and by falling over.”
But while the rule-breaking approach certainly lends itself to
disruptive ideas, innovative thinking, and challenging the status quo, don’t
let the bravado fool you: Leaders do follow rules—just not
always the rules taught in Management 101.
Below are a few out-of-the-box guidelines that some of the most famous
leaders in recent history swear by—and how you can incorporate them into your
own life.
Rule #1: Don’t Waste Brain Power on
Trivialities
When it comes to leadership style in the most literal sense, Mark
Zuckerberg is famous for his, let’s call it, “dorm room chic” fashion choices.
His grey hoodie is an inextricable part of his public persona. Steve Jobs is
another iconic figure who’s famous for a signature ensemble: Even Jobs’ LEGO
character dons the black turtleneck.
There’s a well-documented reason why some successful leaders wear the
same thing every day, and it’s not because they’re making a thinly veiled
statement about corporate fashion: It’s to avoid decision fatigue, or the mental paralysis that results from information overload. The
theory posits that your brain has a limited amount of decision-making power, so
using it for trivial things—like your daily outfit or how to cook your eggs in
the morning—is ultimately wasteful of a finite resource.
While we’re not advocating tossing out every wardrobe item that’s not on
the grey scale, there is a valuable takeaway here: Prioritizing decisions is a
crucial element of successful leadership. Look for opportunities in your own
life to cut out or delegate choices that you don’t need to make—it can be key
for reducing decision fatigue and freeing up extra brain space for matters that
matter.
Rule #2: Fail, Fail Again
Growth through failure is one of the most prevalent themes touted by
modern leaders.
James Dyson, for example, famously tested 5,127 prototypes of his revolutionary vacuum cleaner before releasing the version
that finally went to market. Airbnb faced numerous VC rejections before finally successfully securing funding. Google Glass was
probably one of the most famous failures out there.
I could go on and on. If you think about it (or do a little research),
you’ll find that nearly every notable company has experienced spectacular
failure at some point on the way. That’s because if you’re taking the risks
required to do big things, things are bound to not work out as planned from
time to time. Or, as author and speaker Ken Robinson says, “If you’re not
prepared to be wrong, you’ll never come up with anything original.”
So how can you use failure to propel you forward like the great leaders
of our time, rather than letting it get you down? In their book The
Other “F” Word: How Smart Leaders, Teams, and Entrepreneurs Put Failure to Work, John
Danner and Mark Coopersmith suggest this:
Expect that disasters will happen and plan for the worst of them ahead of time;
aim to recognize failure early and respond as it’s happening; and if everything
falls apart, analyze what went wrong and put those lessons into everything you
do moving forward. And, we’d add, make sure you take care of yourself along the
way and surround yourself with colleagues and comrades you’re certain will have
your back in a slump.
Rule #3: Always Ask for Criticism
On the path to successful leadership, feedback walks right next to
failure. Not only is it important to “never stop iterating,” but it’s also crucial
to seek honest feedback from consumers, colleagues, and your own team members.
In a 2013 TED talk, Elon Musk advised about the importance of seeking negative feedback,
particularly from those closest to you and your business. “Really pay attention
to negative feedback, and solicit it, particularly from friends,” he says.
“This may sound like simple advice, but hardly anyone does that, and it’s
incredibly helpful.” Bill Gates backs him up, suggesting leaders pay close
attention to any negative points of feedback from users or customers: “Your
most unhappy customers are your greatest source of learning,” he once famously
advised. We’d note that this also applies to unhappy teammates, bosses, or
anyone else you work closely with.
While it’s never fun to face your shortcomings, it’s important to take
them seriously (but not personally) if you want to move forward.
First things first, figure how much of the feedback is a fact or an opinion. While
both may be worth addressing, this simple distinction is important. If need be,
ask more questions of the person giving you feedback to really try to
understand the crux of the problem. Then, start creating a plan to solve it,
working with a trusted friend or advisor if you need some help understanding
how to move forward.
And, of course, make sure to also remind yourself what you’re doing well
along the way, to help keep your spirits up!
Rule #4: Have Confidence to Ask for
What You Need
People often think successful leaders have gotten to the top by throwing
themselves into their work, sacrificing their life for long hours at the
office, and always being available. And while, yes, for some this is true, more
often leaders are able to succeed because they are thoughtful about what they
need to make all aspects of their lives work—and aren’t afraid to ask for it.
Sheryl Sandberg is one of the most famous proponents of this rule, and
one of the disciples of Sandberg’s philosophy is Stacy Brown-Philpot, CEO of
TaskRabbit. Brown-Philpot’s list of accomplishments is lengthy; her resume
includes names like Goldman Sachs and Google, and she’s the founder of the
Black Googler Network, a cornerstone of the company’s revamped diversity
efforts. But, in her Lean In story, she shares that some of her successful
decisions came not because she threw her life to the side, but because she
figured out what she would need to balance everything. “Never be afraid to ask
for what you need to make your whole life—not just your work life—work for
you,” she shares.
Asking for the things you need to maintain work-life balance, as well as
asking for support from employees, colleagues, and trusted confidants is
paramount for successful leaders to avoid burnout and, ultimately, be better at
what they do.
So, if you think a weekly work-from-home day, the opportunity to leave
the office a little earlier to pick up your kids, or something similar would
make you a more balanced person and, in turn, a better professional, don’t be
afraid to approach your boss and see if a flexible arrangement can be worked out.
Becoming a leader isn’t easy, but the good news is, those who’ve come before have left a playbook that’s worth paying attention to. Begin to follow these rules, and you’ll likely get closer to success than you ever imagined.
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