BOOK SUMMARY
Practice Greatness
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Summary written by: Dianne Coppola
"People in twenty-first century organizations don’t
practice. They just perform. Working for nine hours means performing. Practice
is not included."
- Practice Greatness, page 29
Riddle
me this: why do some organizations and occupations value the concept of
practice (think professional sports, musicians, performance artists) while
others find it perfectly acceptable to wing it (think managers, leaders, some
entrepreneurs)? This question gave me pause as I read Amiel Handelsman’s
book Practice Greatness because I could personally relate to
the disconnect it highlighted – I’ve done both. Even if you have natural talent
in an area, you cannot attain greatness without practicing…a lot! And yet our
work calendars and routines likely contain very little, if any, ‘practice
time’. Not a recipe for success, is it?
Handelsman
wanted to write a “how-to guide with an edge” – a book with
actionable recommendations for developing great leadership skills. He defines
greatness as “realizing our full potential in a particular domain in
life” and great leadership as “realizing our full potential
for the sake of a larger purpose.” He then describes 15 practices
associated with great leadership: eight ‘outer practices’ like holding
conversations for possibility, flipping complaints to commitments and asking
great questions, and seven ‘inner practices’ such as visualizing, seeing
patterns and managing commitments.
As the
title suggests, greatness is grounded in deliberate practice and so Handelsman
outlines a four step, common sense process for integrating practice components
into your daily job commitments – prepare, act, reflect, and get
feedback. Greatness, he believes, is achievable for everyone. The question
is, “Are you prepared to practice?”
The Golden Egg
Adopt the Boy Scouts Motto – Be Prepared!
"On-the-job
practice requires, among other things, preparation (for conversations,
meetings, projects and reviews) and reflection (on what went well, what you
could do better, and what new possibilities you see)."- Practice Greatness, page 48
Be
prepared! Great advice that is all too often ignored. In workplaces where
back-to-back-to-back meetings are frequently the norm, being prepared often
equates to knowing where the meeting is being held and bringing the agenda.
Woefully inadequate if the meeting is to produce anything of value for the
organization.
Handelsman
suggests thorough preparation for any type of interpersonal interaction
involves three foci:
1.
Macro-preparing – reflecting on your overall intention and mood,
and embracing a spirit of possibility.
2.
Micro-preparing – defining what success looks like and considering
what strategies are needed to get there.
3.
Preparing your body – relaxing, focusing, being nourished and
refreshed.
As a
consultant I typically execute #2 and #3 reasonably well and often overlook #1.
Note to self: incorporate macro-preparation activities into my planning
processes to ensure I am emotionally ready and open for new possibilities.
Being
prepared also requires reflecting on our experiences to understand what went
well, where improvements could be made and how we might approach things
differently next time. Sports teams are masters at this – they review and
analyze game tape, re-design plays to address identified weaknesses and then
practice those plays repeatedly until they can execute them with confidence.
Too
often when we ‘replay’ that disastrous meeting in our heads or with a colleague
over coffee, we focus more on what others did or did not do to contribute to
the poor outcome. It takes courage and practice to step back and reflect more
deliberately on the role we played in co-creating those
outcomes and identifying how we can act differently next time. A not-for-profit
Board I belong to recently started ending our meetings by having participants
answer four questions that assess meeting effectiveness. It holds us all
accountable for identifying and changing poor meeting behaviours so we better
utilize our time and achieve our desired outcomes.
Gem #1
Identify the ONE thing!
"What’s
the one thing that has the greatest potential to improve my leadership? Pick
it. Practice it. Practice it some more."- Practice Greatness, page 63
In
addition to Practice Greatness, there are numerous books and
blogs that describe the skills and competencies great leaders need to possess.
As it stands, you are probably doing reasonably well in a number of them
already. To make noticeable strides towards leadership greatness, many experts
recommend you pick one high leverage practice that has the potential to be a
game changer for you and focus solely on developing that one skill. Improving
this one competency has the added bonus of creating a subtle ripple effect that
also lifts your performance in other areas!
The
following outer practices contribute significantly to my success as a
consultant: listening well, holding conversations for possibility, turning
towards others and asking great questions. And while I definitely will continue
to develop and practice these skills, the game changer practice I’ve decided to
focus on is telling powerful stories. Stories create stronger
connections that other information-sharing mechanisms struggle to achieve.
Whether I’m delivering a workshop or facilitating a planning session, being
able to incorporate meaningful stories into my sessions will enhance my rapport
with participants and engage them more fully (intellectually, emotionally and
behaviourally) with the content.
What
about you? What’s the one thing that has the greatest
potential to move you closer towards leadership greatness? Are you prepared to
practice it?
Gem #2
Uni-Task for Multiple Purposes
"Practicing
on the job requires not new time but new attention."- Practice Greatness, page 177
I’m
not sure I whole-heartedly agree that practicing won’t require a commitment to
finding new time in your calendar, however I do believe that extra time can be
reduced somewhat if we are more attentive to learning and practicing ‘in the
moment’ as opportunities arise. Handelsman’s concept of ‘uni-tasking’ for
multiple purposes is a creative solution. He described how he began to use
story time with his son as an opportunity to practice his presentation skills.
He focused more deliberately on his tone, tempo, inflection and expression
which enhanced both the story time experience and his future presentations.
I am
now on the look-out for opportunities in my daily activities to practice asking
more and better questions and then listening deeply to the answers to those
questions to gain understanding, rather than listening to compose a response. I
will also look for opportunities to share a story or two and seek feedback on
how I might make those stories more engaging and relevant. And I will schedule
some additional calendar time so I can develop a catalogue of stories and
practice telling them until I can do so comfortably and confidently.
Where
might you leverage the concept of uni-tasking for multiple purposes to practice
your high impact skills? Schedule deliberate practice time in your
calendar and be alert for opportunities throughout the day to
practice your game-changer leadership skills.
Practice
Greatness. It’s a book title and a call to action.
It’s a reminder that we need to be clear about what we want, identify the key
skills and competencies we need to develop to achieve those outcomes, and
continually practice those skills until they become second-nature to us. I
mentioned this earlier and it’s worth repeating: Greatness is something
everyone can attain. It simply requires a willingness to practice. Are you
ready and willing to practice greatness?
What
do you want to be great at? What do you need to practice to achieve that
greatness?
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