Want to Be a Highly Respected Boss? 20
Things to Do Every Day
Think about the best boss you've ever known. Here are 20 things I'll
bet he or she never stopped doing.
Think about
the best boss you've
ever had.
Maybe
you're fortunate, and we're talking about the person you call your boss today.
Maybe it's someone you recall fondly from years ago. (Maybe you don't have a boss--good for you!--but I'll bet you've had one at some time
in the past.)
Regardless of who this person is, I'm
confident I can describe him or her. That's because highly respected bosses
often have a lot in common with one another. Here are 20 of the key things
they do almost every day.
1. They share their vision.
The
most important thing a leader can
do is provide his or her team with a goal that is worth their time. Granted,
the boss doesn't always get to set the agenda, but a great one will
advocate for something worthy, and ensure that he communicates it effectively
and often.
2. They develop expertise.
What's more annoying than working for a boss
who doesn't actually understand the job, and whose authority vests
entirely in the job title? The boss doesn't have to be the number-one expert in
every fact of the job--that might be impossible--but he or she had to be
competent at all levels.
3. They respect people's time.
Great bosses have little tolerance for boring
meetings, mandatory fun, and making others wait unnecessarily. They also
avoid long-windedness when shorter remarks will do.
4. They set priorities.
When you try to focus on everything, you're
not focusing on anything. A smart boss understands that, and realizes that lack
of focus can easily metastasize when your lack of priorities means
the team isn't moving in the right direction together.
5. They share information.
Some bosses parcel out information like
misers, often because they're afraid that if their team had all the facts, they
might not be able to lead. There are legitimate reasons to control the timing
of information sharing, but overall the more transparent a boss can be, the
more respect the team will ultimately have for him or her.
6. They make decisions.
Decisiveness. Super important. Enough said.
7. They offer praise.
People wonder how they're doing. Great bosses
let them know, and they're especially vocal and public about it when
they're doing well.
8. They demonstrate empathy.
Great bosses are able to see things through
other people's eyes, especially their employees'. Of course this doesn't mean
that they are pushovers, but it does mean that they're concerned about their
team on multiple levels.
9. They offer thanks.
Building a culture of gratitude starts at the
top. If the boss doesn't take time to offer thanks to those around him or her,
why would we expect that anyone else would?
10. They pull everyone together.
You might have heard the phrase "gung
ho." Reportedly, it derives from a World War II saying that combined two
Chinese words meaning "work" and "together." A great boss
recognizes the talents of members of his or her team, and strives to lead in a
way that lets everyone maximize their effectiveness together.
11. They ask smart questions.
They double-check assumptions in a
non-annoying but thorough way that sends the message that they're on top
of things. They aren't willing to accept that things should be done a certain
way just because that's how they've been done in he past.
12. They have respect for people's
lives.
They also recognize that people are just
that--people. Work has to be a priority, but that doesn't mean it's the only
thing in their lives. They recognize that their employees have spouses,
children, friends they need to care for, not to mention outside interests and
ambitions.
13. They hire thoughtfully.
There's
a saying: personnel is policy. In fact, this should arguably be the first
item on the list. A leader's most important role is sometimes about assembling
a team of great people--and, just as important, avoiding letting toxic people
join.
14. They accept blame.
Ethical people accept blame for their
failings. Maybe they don't dwell on it, but they accept it. Great bosses go a
step further, accepting the collective blame when the team comes up short, and
then guiding everyone to move forward.
15. They have a sense of humor.
Life is hilarious. Great bosses don't have to
be cutups, but they do have to have a sense of humor. They recognize that the
crisis of today is the joke of tomorrow.
16. They communicate effectively.
No mumbling, no backpedaling. Great bosses
find the words to explain what they mean--and they back up what they say.
17. They model ethical behavior.
It's often true that more progress is made
when we seek forgiveness than when we seek permission. However, there are
rules, social norms, and basic decency. Great bosses strive to uphold them.
18. They celebrate wins.
Nobody likes a boss who thinks the only
reward for great work should be more of the same. Great bosses look for
milestones to celebrate--whether that means a 15-second recognition or a
full-blown party.
19. They strive for excellence.
Because really, who wants to work for someone
who strives simply to be adequate?
20. They make more leaders.
Great leaders don't just make happy
followers--they inspire more leaders with their examples. Just as important:
They're thrilled, not threatened, when members of their teams go on to even
bigger and better things in life.
BY BILL MURPHY JR.
http://www.inc.com/bill-murphy-jr/want-to-be-a-highly-respected-boss-20-things-to-do-every-day.html?cid=em01014week07a
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