Power of thank you
These two words carry clout, in business and in a marriage.
Here's how to make sure you
use this ammo to your benefit
A recent
survey by the University of Georgia emphasises what we
always knew -that the secret to a happy
marriage is by expressing
gratitude to your partner. Understandably,
it's a habit that could
help
you enormously at work as well.
How
often do you actually say thank you? We're not talking about
the
obligatory “thank you“ you dish out to the grocer or mailman.
We're
talking about a true recognition of a job well done.
Recognising
colleagues and juniors creates a positive atmosphere
and
pushes them to deliver good results. Happy employees do
good
business. But, you need to make sure the praise is
delivered
sincerely.
Here's
how:
Be specific
When a
co -worker goes above and beyond the call of duty,
thanks
is in order. But, don't just say “thank you.“ If you're specific
in what you're thanking them for, it is much
more effective.
Tell
them how much their efforts helped you or the team and how
they are an asset to the company. This
positive recognition will
push
the employee to excel because their hard work isn't being ignored.
In the moment
Expressing
gratitude, to your colleague or your wife, three months
later won't work. Sure, it's better late
than never, but delaying
thanks
doesn't really hit home the fact that their contribution is
being
valued. The best time to hand out praise is as soon as you
think
it. Your feelings of gratitude will fade over time and the
compliment
may seem halfhearted. Express thanks in the
moment
or soon after.
It's about them
Try to
remember that the praise needs to be directed at them.
While
you may think you're showering them with compliments,
you're
actually just talking about yourself. Statements such as
“You
helped me“ or “I don't know what I would have done
“
speak more about you. Offering phrases such as “you have
a lot
of patience“ or “you really have good ideas“ has more
personal
emotion attached. The “thank you“ comes across
as
sincere.
Body language
When
you're handing out praise, what you do is as important
as
what you actually say. Standing in a defensive pose, with
your
arms crossed, isn't going to make you approachable.
Instead
of seeming pleased, you're actually sulking. Make it
a
point to maintain eye contact. Stand tall and relaxed.
If
you're uncomfortable, practice doing it.
These
small actions can make all the difference.
Go retro
Old
school is gold. Skip Facebook, email or text messages when
saying thank you. Doing it face to face is
great, but an
old-fashioned
note is also a good idea. Many colleagues
even
keep the note and you know what that would mean
to
your wife girlfriend. Don't dismiss the power of thanks.
Hand
it out -it's free.
ETP 12NOV15
|
Saturday, November 28, 2015
PERSONAL /THANKS SPECIAL... Power of thank you
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