Saturday, November 28, 2015

PERSONAL /THANKS SPECIAL... Power of thank you

Power of thank you


These two words carry clout, in business and in a marriage.
 Here's how to make sure you use this ammo to your benefit

A recent survey by the University of Georgia emphasises what we
always knew -that the secret to a happy marriage is by expressing
gratitude to your partner. Understandably, it's a habit that could
help you enormously at work as well.
How often do you actually say thank you? We're not talking about
the obligatory “thank you“ you dish out to the grocer or mailman.
We're talking about a true recognition of a job well done.
Recognising colleagues and juniors creates a positive atmosphere
and pushes them to deliver good results. Happy employees do
good business. But, you need to make sure the praise is
delivered sincerely.
Here's how:

Be specific
When a co -worker goes above and beyond the call of duty,
thanks is in order. But, don't just say “thank you.“ If you're specific
 in what you're thanking them for, it is much more effective.
Tell them how much their efforts helped you or the team and how
 they are an asset to the company. This positive recognition will
push the employee to excel because their hard work isn't being ignored.

In the moment
Expressing gratitude, to your colleague or your wife, three months
later won't work. Sure, it's better late than never, but delaying
thanks doesn't really hit home the fact that their contribution is
being valued. The best time to hand out praise is as soon as you
think it. Your feelings of gratitude will fade over time and the
compliment may seem halfhearted. Express thanks in the
moment or soon after.

It's about them
Try to remember that the praise needs to be directed at them.
While you may think you're showering them with compliments,
you're actually just talking about yourself. Statements such as
“You helped me“ or “I don't know what I would have done
“ speak more about you. Offering phrases such as “you have
a lot of patience“ or “you really have good ideas“ has more
personal emotion attached. The “thank you“ comes across
as sincere.

Body language
When you're handing out praise, what you do is as important
as what you actually say. Standing in a defensive pose, with
your arms crossed, isn't going to make you approachable.
Instead of seeming pleased, you're actually sulking. Make it
a point to maintain eye contact. Stand tall and relaxed.
If you're uncomfortable, practice doing it.
These small actions can make all the difference.

Go retro
Old school is gold. Skip Facebook, email or text messages when
 saying thank you. Doing it face to face is great, but an
old-fashioned note is also a good idea. Many colleagues
even keep the note and you know what that would mean
to your wife girlfriend. Don't dismiss the power of thanks.
Hand it out -it's free.

glynda alves

ETP 12NOV15

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