Eileen Fisher and the Personal Side
of Leadership
How much personal growth should leaders expect of their staff or
themselves? Is it fair to ask employees, as a condition of fitting in to the
organizational culture, to embrace personal growth for themselves? And what
should senior leaders do to help people move in the right direction?
In a new video from strategy+business, “Eileen Fisher on Leadership: The
Personal Side of Organizational Change,” we see a
CEO wrestling with these questions. The founder of the eponymous fashion line,
which boasts more than US$300 million in annual revenues and more than 300
retail outlets in 12 countries — as well as more than 60 Eileen Fisher retail
stores — has introduced workshops and conversations aimed at the personal
growth of employees. The company needs a high level of individual capability
and commitment from its employees to reach its goals for global expansion,
product quality, environmental sustainability, and suppliers’ working
conditions. But Fisher has realized that she can’t demand personal growth from
her employees without demonstrating it herself, which also means openly
tackling some of the difficult relationship issues that have built up over the
years in this 1,200-person company.
To accomplish this, the company uses an exercise from “social
presencing theater,” which can be seen in the video. Employees arrange
themselves as a kind of living sculpture that represents their perceived
relationships with one another. Employees glean insights from the ways they
shape their positions in the exercise, and Fisher says this tool has changed
her own attitudes about her relationship to the staff.
“We have all this research on emotional intelligence,” says
Arawana Hayashi, a choreographer and meditation teacher associated with the
Presencing Institute, who works closely with company leaders (and who designed
and conducted the social presencing theater exercise seen in the video), “but
there’s very little research on the knowledge held within the body. When we ask
people to pose in a way that evokes their work relationships, it brings that
knowledge to light.”
The takeaway: If you are an engaged leader of a company and a
supporter of your employees’ personal development, you are asking for — and
thus making — a commitment that goes beyond the purely transactional. It may
require you, as a leader, to make the same kind of whole-person commitment that
you are asking others to make.
In an idealistic company like Eileen Fisher, this commitment is
particularly important. If your company is facing questions similar to those
posed above, you will find this video valuable.
Art
Kleiner
https://www.strategy-business.com/blog/Eileen-Fisher-and-the-Personal-Side-of-Leadership?gko=f7700&utm_source=itw&utm_medium=20170613&utm_campaign=resp
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