Should we aspire to be happy
at work?
It
still hasn't been shown that happy workers are necessarily more productive
For
a number of years now, I have dedicated my final class in the Human Capital
Management
course to the topic of happiness in the workplace. It is always
interesting to see how my students, who are
all experienced managers, discuss
the
issue, with some highly skeptical, and others curious. Happy at work?
Since when? Why? My attention is particularly called to the contrast between
the reluctancy of Catholic societies and the
view of Protestant cultures, which
tend to see work as something that can make
a positive contribution to our lives,
while providing us with the means to improve
them. Overall, most people
believe that we aspire to be happy in other
areas of our lives, but not at work;
at best, it is a necessary means to improve
our wellbeing, but hardly a source
of
happiness in itself.
Scientific
insight into the nature of our spiritual wellbeing comes in the form
of the recently published UN Happiness World
Report 2015, based on solid
interdisciplinary
work led by a team of prestigious economists. The report
provides a well-rounded approach to the
topic, from economic, educational,
psychological, and even neuroscience
perspectives. The report shows that
perceptions of happiness depend on six main
factors. Three are purely
macroeconomic:
financial wellbeing, healthy life expectancy, and the level of
corruption
in the country under study. At the individual level, social factors such
as the number of friends, family support or
social groups, play a key role in
measuring
how happy we are, along with free dom of choice and solidarity with
the rest of society.
Can
we transfer any of these factors to the world of work? At least two of them
can, based on the results of previous
studies. Freedom to make decisions about
how best to carry out one's job, along with
the relationship with our workmates are
once again at the top of the list, and so
should be the mission of managers and
the
job of human resources. Give your team some room to maneuver
(in other words, trust them), and make sure
that the atmosphere at work is
pleasant. At first glance they may not seem
like difficult objectives, but they
most
definitely are.
In
the first place, giving employees greater autonomy is a radical shift away
From
traditional management practices, which are based on control and hierarchies.
Since the 1960s, organisations have learned to obey their superiors, with
only labor unions prepared
to challenge authority.As we move up the
management ladder, we exercise
control
over others with varying degrees of elegance or good manners.
Many
companies have their own urban myths about the time such and such
took the initiative, with disastrous
results, all of which are designed to reinforce
the idea that “we don't come here to think“.
At the same time, contemplated
as
social systems, organisations are quite artificial. Rarely are we able to
pick
and choose our colleagues (let alone our
bosses), as would be the case with
other organisations or groups. Equally, what
companies do is not necessarily
of interest to all concerned, and
competition doesn't help matters. Finally,
despite
a long tradition of research into the subject, it still hasn't been shown
that
happy workers are necessar ily more productive, which has been used by
companies
as a reason for not investing in ways to cheer up their employees.
In
conclusion, there is no reason to assume that work is going to make us any
happier
than we are already, although, given the amount of time and energy
The
Author is a faculty of IE Business School, Spain.
|
CDET
4SEP15
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