MAKING OF A
LEGEND
Infosys
founder NR Narayana Murthy reflects on the influences, events and
people
who made him what he is
At
the age of 27, NR Narayana Murthy took off on a year-long backpacking trip
across Europe. He had just finished a three
year stint with an information
technology (IT) company in Paris, working on
a project for the French
government,
and he wanted to see a bit of the world before returning to India.
“I knew I would I never be able to do it if
I didn't do it then,“ he recalls.
“Many
of the people I met in France had done such trips. But I had to plan it
more carefully since I needed a visa for
every country I travelled to, as an Indian.“
Murthy
had saved around 5,000 French Francs from the stipend he received in
Paris,
enough to ensure a comfortable trip around the continent, but he wanted
to get into the spirit of things and travel
on a budget, like a fresh college graduate:
“I gave away 4,500 francs to Freres de Tiers
Mondes, an organisation that helped
projects
in third world countries, and ects in third world countries, and kept the
rest
for the trip. Most of the time, I hitchhiked. I was trav elling alone, but I
met
some
very interesting people on the way.“
This
was the early 70s and there were certainly a lot of interest ing people on
the
road in Europe.
As
a teenager in the 60s, Murthy had grown up on The Beatles, Mahesh Yogi
and
Woodstock, but now The Who, Queen and Pink Floyd ruled. Travelling
through
Italy, Germany, Austria, Germany, Hungary, Israel, Turkey, staying in
dormitories, Murthy was witness to the sex
and drugs culture that was part of
the
backpacking scene.
“There
were gays, lesbians, couples. But I didn't experiment with drugs or sex
on that trip myself. I wanted some fun out
of life, but I wasn't crazy. I was 27
already, not a teenager,“ says Murthy.
Be
that as it may, the road trip certainly brings out the hallmarks of the
founder
of
Infosys Technologies.The first is courage, for few Indians even today would
be prepared to plan a year long trip on 500
francs. The second is his liberal,
very global mind set, which played no small
role in the success of Infosys.
The
third is his indifference to money and the comforts it can buy.
Lounging
with his legs up on the table in the little conference room of Catamaran
Ventures, which itself is located in a
modest bungalow in Bangalore's Jayanagar,
Murthy, 71, explains it in terms that
present day start-up entrepreneurs chasing
high
valuations can relate to: “I gave Nandan, Kris and Raghavan a 15% stake
each
in Infosys, though they had only two years of experience then and were
some eight levels below me. I gave Shibu,
Dinesh and Ashok another 10% each.
Money has never been important to me.“
Leftist Leanings
This
mind-set has much to do with Murthy's upbringing in Mysore in the 50s
and
60s. Mysore is a middle class town, where education and culture are of the
essence.Murthy's
father, a high school teacher who retired as District Education
Officer, liked to listen to Western clas
sical music while he listened to The Beatles.
“My father was a staunch Nehruvian and I was
strongly leftist,“ says Murthy.
“At
the dining table, he would talk optimisti cally about the progress the
country
was
making under Nehru. The quality of politicians and bureaucrats was very
high.
The IITs and Institute of Medical Science were being built. We were all
anti-US
and pro-USSR because Russia had built a steel plant in India, while
America
had refused to help.“
Disenchantment
with Nehru's leadership eventu ally set in, when the then
Prime
Minister ignored complaints of corruption in Pratap Singh Kairon's
government
in Punjab and then the Mundhra scandal, which led to the
resignation of then Finance Minister TT
Krishnamachari. “It was a violation
of
values, though it is nothing like what we see today. Those days you didn't
have so many violations of values, so it was
a big thing,“ says Murthy.
Still,
Murthy held on to his leftist ideology till fairly late in life and it played
a part in the decision to return to India
after his France project in 1975, though
there
were ample opportunities in Europe for people with his skills .
After
graduating in 1967 with a degree in electrical engi neering from National
Institute
of Engineering, Mysore, Murthy had briefly joined the Indian Institute
of
Science, Bangalore to do his masters but quit in a month (“the professors
would
just come in and dictate notes“) to join IIT-Kanpur, where did finish his
masters, in 1969. “There were a lot of job
opportunities for engineers then,“
recalls Murthy.“We were a batch of ten
post-graduates from IIT-K and the
going salary was Rs 1500 a month. But I
joined IIMAhmedabad as chief
officer
at a salary of Rs 800. They were installing the first time-sharing system
-a
Hewlett Packard computer with 16 tele-printers interacting with a central
processing unit using Basic programming
language -and I found the work
very
interesting.“
It
was at IIM-A that Murthy really came into his own, applying his intellect
to
solving real world problems using the latest in computer systems.These were
also the best of times for the new B-school,
with Vikram Sarabhai as its first
chairman
and Ravi Mathai as its first director. As the head of the institute's
computer
centre, Murthy did some original work, which he presented at
academic
conferences. It was one such paper, presented at a conference in Italy,
which bagged him the assignment in Paris.
Failed
Entrepreneur
Returning
to India, via Kabul, after his hitchhiking trip, Murthy joined a former
colleague
from IIMA who was in charge of a think tank in Pune. The job paid
Rs 900 a month and involved using operations
re search techniques to solve
problems
for public sector enterprises. But the trip around Europe had changed
Murthy's
thinking and he was less of a leftist than he was. He now wanted to be
an
entrepreneur, with a company that would work with private sector companies
as
his clients. “I came to realise the only way to solve the country's problems
was
by creating jobs. What was required is
equality of opportunity which is part of
the
capitalist model, not equality of outcomes, which was the communist ideal,“
he
says.
Murthy's
first venture, a consulting firm called Softronics, didn't last very long.
Indian
companies, it turned out, were not yet ready for the heavy duty computer
algorithms he had to offer. Murthy then took
up his first corporate job at Patni
Computers,
where he stayed for five years, learning the ropes of software
development
business, this time with global companies as clients. Being a failed
entrepreneur didn't carry any weight those
days and his starting salary at Patni
was
only Rs 1,000 a month. But at that point, Murthy didn't care. The Patni
experience
would prove invaluable in starting Infosys. “Ashok Patni, an
IIT-Bombay
graduate, was a fine boss. He had created a great incentive
system
based on performance and my salary increased quite rapidly,“ he says.
Smelling
the Roses
Pune
was where Murthy met his to-be wife Sudha, then an engineer at
Tata
Motors, who was introduced to him by a friend from his IIM-A days.
Was
it love at first sight? “The relationship developed over a three year
period,“
says
Murthy. “Every evening we would meet and go for long walks in Deccan
Gymkhana.We had a favourite Chinese
restaurant called Chun Fong and there
was this place called Dakshin which served
great fruit juices. Then I'd see her
back to her hostel by 9 pm, and return to
Kamla Niwas Lodge, where I was
staying. I had a great group of friends
there and we would stay awake till 2 am.
talking about every thing, over numerous
cups of tea.“
How
did he find time to socialise so much? “I was dealing with the government
of
India those days, so the pressure of work was not much,“ says Murthy.
“Now
the environment has become competitive and people may not have the time.
But if the environment doesn't make that
kind of demand on you, I think you
would make time to be with friends, talk,
socialise. People in government and
academics
still have that lifestyle.“
Winding
Down
Murthy
himself is cultivating a more relaxed lifestyle these days. The Catamaran
Ventures office is very close to his home,
and he's there from 9 am till noon,
after which he returns home for an afternoon
siesta. Most of his time now is
spent
on work related to the various institutions he's on the Boards of (including
the Ford Foundation, UN Foundation and the
Public Health Foundation of India).
He
reads more, as is evident from the book-lined walls of his office and
Catamaran's
reception area (where there's a large volume on The Beatles).
What
does he think of today's young start-up entrepreneurs? Is there more
innovation
today than before? “I'm a fan of young entrepreneurs,“ says Murthy
“They're walking an untrodden path, bringing
new ideas to the market. Every
time
new entrepreneurs emerge, the frontiers are extended. We extended the
frontiers with our innovations, today's
young entrepreneurs are extending it
further.“
Starting
as a tech entrepreneur, Murthy has built a global organisation and
emerged
a leader not just of his own company but of India Inc.How did he do it?
“I sought respect,“ he says. “I said, right
from the beginning, that we will seek
respect from all our stakeholders. That was
the foundation of everything.“
What
are the management ideas that influenced him on the journey?
“More than management ideas, I've set store in values: fairness, accountability,
transparency.
The rest then falls into pace. Take the issue of diversity, which is
an important organisation issue today. I
have practiced it since the 90s, when
four
of my direct reports were women the head of quality, marketing, human
resources
and information systems.Fairness says you have to provide equal
opportunity.
Diversity flourishes in such an environment,“ says Murthy.
|
Friday, September 11, 2015
PERSONALITY SPECIAL....................MAKING OF A LEGEND
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment