Ten Reasons Winners Keep Winning Aside from Skill
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Whether the game involves competing
every four years in the Olympics or every day in a business, winning brings
advantages that make it easier to keep winning.
To understand sustainable success, I
compared perpetual winners with long-term losers in professional and amateur
sports and then matched the findings to business case studies for my book Confidence.
The sports were a comprehensive mix including women's soccer, men's and women's
college basketball, major league baseball, U.S. football, international
cricket, and North American ice hockey.
I found that winners gain ten
important advantages as a result of victory — and that smart leaders can
cultivate and build on these advantages to make the next success possible.
1. Good mood. Clearly everyone feels good about winning, while emotions
sag at failure. Emotions affect performance. Positive moods produce physical
energy and the resilience to persist after setbacks. While losers use any
excuse to stop, winners sometimes play on even while injured, lifted by a kind
of winners' high. Moreover, psychologists find that moods are contagious. Winners' exhilaration is
infectious. Losers' gloom can be toxic.
2. Attractive situation. Whether at children's soccer games or in the office, losers
go home early. Winners stick around. My studies show that there is less absenteeism
or tardiness in organizations known for their successes. There is also more
solidarity, because people spend more time together feeling good about what
they can accomplish. More time together brings more chances for
information-sharing and mentoring.
3. Learning. Losers get defensive and don't want to hear about their
many failings, so they avoid feedback. Winners are more likely to voluntarily
discuss mistakes and accept negative feedback, because they are comfortable
that they can win. Because they are confident about the possibility of winning,
they see practicing as a route to a positive outcome, not as a punishment. For
athletes, practice matters. Winning is often found in mastery of the details.
As a former student found in studies of swimmers who did and didn't qualify for
the Olympics, excellence consists of examining and improving many small
processes and routines.
4. Freedom to focus. As every golfer and tennis player knows, you must keep your
eye on the ball. Losers often punish themselves in their heads. Winners have
fewer distractions. Golf pro Tiger Woods won nearly every championship until
hit with personal problems of his own making, which was followed by loses on
the golf course.
5. Positive culture of mutual
respect. For anyone who plays on a team,
winning makes it easier to respect and listen to one another, because after
all, if you win together, then the presumption is that everyone is a good
player. Winners can maintain high aspirations and act generously toward others.
Losers are more likely to blame others and disdain them as mediocre, creating a
culture of finger-pointing and infighting.
6. Solid support system. Behind every high performance athlete or team is a cadre of
coaches, friends, and fans that fuel motivation. Winning enlarges the circle of
backers. Losing erodes support. For instance, the cheerleaders for one
perpetually losing college football team used to leave the stadium at
half-time. When even their cheerleaders feel they won't win, how can athletes
gear up for the next try?
7. Better press. It's not just the buzz at time of victory that separates
winners from losers, it's also the more favorable story about the past and
future. Winning provides a halo that makes everything seem to glow. Losing
causes observers and analysts to probe for reasons in a rewritten version of
the past that makes continuing losses seem inevitable.
8. Invitations to the best parties. Really. Winners get invited to the White House, Buckingham
Palace, key conferences or exhibitions. They gain access to networks and
relationships that confer benefits that maintain winners' momentum, such as
early information or better deals. Who invites the losers?
9. Self-determination. Winners have more control over their own destiny. "Why
tamper with success?" we often say. Winners are left alone, getting a free
pass on reviews (occasionally tragically, as at Penn State, where locker room abuse went uninvestigated). Losers get attention of the negative kind. They are
encumbered with "help" — special committees, audits, reviews,
frequent visitors. Enough of that, and losers spend their time in meetings
instead of practicing and improving performance.
10. Continuity. Lose too often, and heads roll. New coaches, new strategies
— like HP's lurching between hardware and software or Yahoo's parade of exiting CEOs. High turnover consumes time and attention. More time spent
getting people on board leaves little time to fully execute any particular game
plan. It's hard to start winning again until the situation stabilizes. Winners
have the luxury implementing long-term strategies and planning for orderly
succession.
Winning streaks eventually end
because winners can get over-confident, slipping into arrogance or complacency,
or because the competition gets better. But leaders can build on the advantages
of winners to encourage a positive spirit, disciplined focus, mutual respect,
lots of practice on the details, and lasting support systems that can make
successes and comebacks more likely.
by Rosabeth Moss Kanter http://blogs.hbr.org/kanter/2012/08/ten-reasons-winners-keep-winni.html
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