17 Things Great Leaders Always Say to Their Employees
Want
to be a great leader? Say these phrases to your employees.
The
words that leader used and the encouragement you received is a big
part of what made the boss good at his or her job. You can do the
same. Here's how.
1.
"You hit a home run." It's
the best phrase for baseball fans and even works if your employee
likes football instead. It's acknowledging a win, sharing the credit,
and getting excited about a task all in one.
2.
"Let me answer that right now." This
means you are not going to waffle on the issue or question at hand.
You are empowering yourself to answer and empowering the employee to
act.
3.
"Let's find a solution that works for you." The
phrasing here is key. You are expressing a desire to find an answer
right now and it is specific to that employee.
4.
"Tell me your reasons." It's
a great opening because it gives the employee a wide girth to speak
and share his or her logic with you. Oh, and then you can give
immediate feedback.
5.
"Let's look for the data on that."You
are stating clearly that you won't make a decision until you have
data first. You are giving your employee a clear directive.
6.
"What does your gut tell you?"With
this phrase, you are communicating quite a few things. That you trust
the employee and, when you hear their idea, you'll act.
7.
"What's holding you back?"This
is a good phrase to use when an employee has a good idea and you like
it, but for some reason he or she is holding back. Free them to act.
8.
"The company supports you."Employees
like to know the company as a whole is behind what they want to do
and that you are the obvious representative.
9.
"You're the best at X."I
remember a boss who told me I was the best tech expert he had ever
known. That was 20 years ago when tech barely existed! Think of
something (anything) to say that lets the employee know about their
skill.
10.
"I'll be honest with you."Be
clear with your employees that you have integrity and remind them you
are a stickler for the truth. What you say will be honest and clear.
11.
"I've never seen anyone do that."Get
excited about innovative ideas, creative workarounds, and brilliant
ways to get things done. Single out people who do creative work.
12.
"Let's table that topic for now."It's
OK to let employees know the discussion is closed and you want to
move onto other things. If you let topics linger, people tend to get
confused.
13.
"I'm giving you a raise for that."Be
specific. If an employee deserves credit for nailing a work
assignment, give them a raise and tell them it's specifically for
that project or that activity.
14. "You
did your homework."It's
catchphrase, but it means you are acknowledging the employee for
doing research, communicating the findings, and backing up their
actions.
15.
"Let's circle the wagons."Another
old-school sentiment, but I like it because it means a project has
taken a wrong direction and you need to start steering it again.
16.
"I approve."Say
it aloud to your employees and say it often. Write it in e-mails and
send text messages. Make sure they know you approve of what they are
doing.
17."I
couldn't have done it better myself."Make
sure employees know you see they are working hard and that you don't
have any special skills to do their work for them.
BY JOHN BRANDON
http://www.inc.com/john-brandon/17-things-great-leaders-always-say-to-their-employees.html?cid=em01014week39c
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