Humour
@work no LAUGHING matter
Laughter
is the best medicine, right? Corporate humourists and experts discuss the
drama surrounding office humour
HUMOUR,TAKE IT SERIOUSLY
• Studies find that people tend to respect people more who laugh at
themselves. It also helps leaders come across as more authentic and real,
and therefore, helps build trust at work. One simple activity to do is to
have a ‘bonehead award’ or ‘blooper award’ as a prize once a month for
whoever committed the biggest ‘oops’. Another key is to practice what I’d
call ‘relevant humour’ (humour that is linked to your company’s brand and
style and tied to your particular profession or trade). Celebrating an offbeat,
fun theme day once a month is a simple, fun way to keep humour alive. For
example, ‘High-Five Day’ where everyone highfives each other;
‘Monochromatic Day’ when
HUMOUR,TAKE IT SERIOUSLY
• IT’S easier to classify humour into four distinct categories (as defined
by RA Martin). They are: 1) affiliative humour (amusing others as a way to
facilitate relationships); 2) self-enhancing humour (finding amusement in
life’s hardships and staying positive); 3) self-defeating humour (saying
funny things at one’s own expense); 4) aggressive humour (disparaging
others as a way of manipulating them). everyone dresses up in black and/or
white, or ‘Third Person Thursdays’ where everyone talks about themselves in
the third person are workable plans.
THAT’S NOT FUNNY…
• People need to be encouraged to practice safe humour’: humour that breaks
barriers rather than builds them; humour that helps spark ideas rather than
laughs at them; humour that builds rather than discourages trust are good
examples. Humour can be sometimes misused when dealing with international
customers. Also, it’s very difficult to communicate humour over e-mail, and
often messages can be misinterpreted because people cannot see the sender’s
smiling face to indicate they were saying something in light jest.
THAT’S NOT FUNNY…
• HUMOUR becomes inappropriate for one of three reasons: 1) inappropriate
subject matter (read: race, religion, sex, drugs, etc); 2) inappropriate
target (if the joke has a target that isn’t yourself); 3) inappropriate
time (if you have just announced massive lay-offs, the audience is in no
mood for jokes). Humour is both, subjective and circumstantial. Also, your
attempt might ‘fall flat’ (aka the audience doesn't laugh or get it).
Serious talk
INDIA INC EXECUTIVES DISCUSS THEIR INTERPRETATIONS OF OFFICE HUMOUR:
Ratish Jha,
HEAD HR,RAYCHEM RPG:
SOME
form of mild humour in meetings can keep people attentive and reduce
boredom, but too much of it can take the seriousness off the agenda. At any
time, humour cannot be directed to ridicule, intimidate, alienate,
patronise, degrade, belittle, embarrass or offend a person or organisation.
The safest is to humour oneself. It helps reduce stress, cope with failures
and offer a chance to step back/step out of a situation. Offensive jokes
should be treated with zero tolerance. In some countries, they can attract
legal suits.
Mark Driscoll,
LEADER HUMAN CAPITAL,PWC INDIA:
Places of work are now marked by a significant
presence of Gen Y characterised by a good deal of non-formal modes of
communication and humour. Organisations need to be receptive to this more
than ever before. There is a fine line between humour and offensive
behaviour and one needs to be mindful of not crossing these lines at work.
Veena Kotian Danny,
DEPUTY GM - HR,R K SWAMY HANSA GROUP.
Once, while doing exit
interviews, we realised that one of the reasons for the exits was a
supervisor who would crack personal jokes or be very sarcastic under the
pretext of being funny. A sarcastic manager who tries to cover up sarcasm
as humour can actually trigger attrition in the team. A person who is
forever joking and wants to be the centre of attention all the time can be
a deterrent.
Viren Naidu Viren Naidu TAS
130130
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