PERSONAL SPECIAL.....WHAT IS YOUR EQ SCORE?

WHAT IS YOUR EQ SCORE? 

Today, a high Intelligence Quotient (IQ) no longer suffices, as employees with good Emotional Quotient (EQ) scores are gaining an extra edge

Ahigh Intelligence Quotient (IQ) is no longer a sufficient parameter for success in one’s career today. Another equally prominent factor, Emotional Quotient (EQ) has become essential for handling workplace relationships and situations.
    Ketan Kapoor, CEO and Co-founder, Mettl, elaborates further on the concept, “Emotional intelligence, popularly known as EQ, is the assessment of one’s own ability to understand one’s own or others’ emotional response to a given situation. It is a critical parameter for understanding behaviour as it promotes self-awareness for an individual. A high EQ enhances an effective understanding and monitoring of one’s behaviour, both in relation to a given situation and interpersonal relationships on a daily basis. To define, EQ is a critical ability that fosters identification, understanding and use of effective communication, conflict resolution, team effectiveness, personal growth, and employee engagement.”
    Why has emotional intelligence become essential in the present market? Ashish
Bhasin, chairman, India & CEO South East Asia, Aegis Media, answers, “For any manager to succeed, he/she would necessarily need to depend upon a host of people within the organisation and outside. Once you are aware of its importance and correctly do a self-assessment of where your strengths and weaknesses lie, you will be able to build upon the development areas quite easily. The important facet is to become aware of the same.”
    Sandyp Bhattacharya, VP-HR, Comviva, tells us why its importance is here to stay, “Contrary to the belief that with time, processes get better documented and thus instead of people, a good framework and automation can subside the need for higher IQ (also, given that more people will be working virtually), I firmly believe that it is EQ at the workplace that will continue to become bigger. This is because business situations will only get more nebulous and dynamic; and every given day, newer things would emerge for which we would need to deal with greater ambiguity. We wouldn’t find processes and system for everything in this constantly evolving business world. Thus, the need for socialisation; and therefore, focus on emotional intelligence would only enhance.”
    It is often argued that women have better emotional intelligence than men. N Chandramouli, CEO, Comniscient Group, elaborates on the notion, “Though women are definitely more aware of their emotions, both men and women have an equal capability to be emotionally intelligent. However, crossgender emotional intelligence is equally deficit in both genders as either struggles to grasp the differences in the emotional decision-making process of the other gender.” Measuring emotional quotient is not an easy task. Shuchi Nijhawan, head – global HR, Eka Software Solutions, tells us the common methods employed for estimating EQ of employees, “Emotional Intelligence can be measured through selfmeasurement scales as well as criterion reporting scales. Some of the most favoured industry measurement sets are Emotional Competence
Inventory; Emotional Quotient Inventory; Multifactor Emotional Scale; Mayer-Salovey-Caruso Emotional Intelligence Test V.2., etc. The latter is a more objective assessment tool as the former tends to rely on one’s own assessment without a validation from an external view.”
    Thus, developing good EQ is imperative for professionals today. So, did you measure your EQ lately?

Palak Bhatia TAS130130