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An exemplary leader is one who
is high on EQ (Emotional Quotient). He/she should not only have the
skills of team-building and team management, but also understand the
ambitions of his/her team members and provide them with enough opportunities
to fulfill those ambitions. Such leaders communicate across the
organisation and identify managers with future potential and nurture that
potential on a regular basis. Open and candid (positive or negative)
feedback are their hallmarks. They know the difference between
intelligence and intellect.
Average leaders should learn to manage teams with
their intellect rather than their emotions. They should rationalise every
element of team dynamics and provide guidance, which will lead to
success. They should learn to walk the talk. This is the most difficult
part of the transition (from an average leader to exemplary one). By
making a difference to the team performance, the transition towards
becoming exemplary leaders is made.
Exemplary leaders should set an example in every
decision that is difficult to implement. Starting from cost-cutting to
working smart and helping teams to succeed, these leaders make sure their
presence is felt and they make a big difference without pain. As an
organisation, we believe that every rupee we spend has to create value.
There should be no room for wastage and non-value added spending. This
mantra is followed even when we are profitable. It’s a way of life and
not a tool for sailing through tough times and it is in such
unpredictable, challenging times that exemplary leaders should shine the
most. When the going is good, a lot of shortcomings get hidden under
healthy margins. Exemplary leaders should be capable of anticipating
challenges and must then prepare their organisation to face them with a
complete buy-in of the team members. It is in challenging times that
exemplary leaders demonstrate transparency in spirit and word. This gives
comfort to the team members and motivates them to align themselves
personally towards a group goal. Building a profitable business when
capital is scarce was one such defining moment of my leadership
experience. In addition to that, making sure that my team running the
business is constantly motivated through transparency and sharing of
information during difficult times is still a key priority. Also, living
up to the business principles day in and day out is another shining
instance of my leadership journey.
Future generation leaders should understand the
difference between intelligence and intellect very clearly and use
intellect to make decisions. They should work towards realising the
meaning of karma, as taught in the Bhagwad Gita and thereon, practice it
as prescribed in scriptures.
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