10 tech predictions for 2019 and beyond
An industry research firm presents indicators to
supplement its list of major tech trends. Here’s what it forecasts for the
future
Introducing research firm Gartner’s list of the top
10 strategic predictions for 2019 and beyond, the company’s managing
vice-president and chief of research Daryl Plummer recently stressed that
‘practicality exists within instability’. While the world may seem chaotic,
order emerges from the chaos, even if it’s not always easy to see.
The list is meant to serve as a supplement to
Gartner’s list of big trends in the industry. Whereas the other list specifies
clear trends, this list is a bit speculative, although Plummer notes that
Gartner has an 85 per cent accuracy rate. Here is the list:
Augmented intelligence and
analytics
1 Through 2020, 80 per cent of AI projects will
remain alchemy, run by wizards whose talents won’t scale widely in the
organisation. So, it is essential to have an ‘AI skills roadmap’, he argues, and
distribute AI skills and enhancements to all, mostly via automation.
2 By 2023, there will be an 80 per cent reduction in
missing people in mature markets compared to 2018 due to AI-powered facial
recognition. Facial recognition will continue to improve, because of an
increase in the number of samples and collection points.
3 By 2023, visits to emergency healthcare services
will be reduced significantly due to the enrolment of chronically ill patients
in AI enhanced virtual care. ‘Virtual care’ based on devices and apps will
become part of the integrated healthcare systems.
Culture and privacy
4 By 2023, 25 per cent of organisations will require
employees to sign an affidavit to prevent cyberbullying. However, 75 per cent
of all employees will downplay this idea of cyberbullying. So organisations
will need to teach cyberbullying recognition first, and ensure leaders are
modelling respectful behaviour, which will then trickle down.
5 Through 2022, 75 per cent of organisations with
decision-making teams that reflect diversity and an inclusive culture will
exceed their financial targets. When a team leader has inclusive behaviours,
people feel more welcome, more included, and free to express their views.
6 By 2021, 75 per cent of public blockchains will
suffer ‘privacy poisoning’ — inserted personal data that renders the blockchain
noncompliant with privacy laws. Plummer says that privacy may be the Achilles’s
heel of blockchain if we don’t address it.
7 By 2023, ePrivacy legislation will increase online
costs by minimising the use of ‘cookies’, thus crippling the current internet
ad revenue machine. This will make it hard for vendors to offer targeted
advertising, and consumers will no longer give away personal information for
free.
Products and markets
8 Through 2022, a fast path to digital will convert
internal capabilities to external revenue-generating products using cloud
economics and flexibility. Good processes created in-house can become products
that can be sold to others, Plummer explains.
9 By 2022, companies leveraging the ‘gatekeeper’
position of the digital giants will capture 40 per cent global market share, on
average, in their industry. Digital ecosystems are expanding, and the digital
giants are moving into B2B.
10 Through 2021, social media scandals and security
breaches will have effectively zero lasting consumer impact. Plummer notes that
while many companies have had shortterm impacts on usage or their stock prices
from security breaches, these effects rarely persist.
Summing up the predictions, Plummer returns to order,
which “always emerges from chaos, if you have the right perspective”.
in.pcmag.com
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