Tuesday, February 3, 2015

CEO SPECIAL............................. Advice I’d Give My Younger Self

 Advice I’d Give My Younger 



  Self




Imagine travelling through a time warp and meeting yourself.
Naive, impetuous, idealistic — and about to make all sorts of mistakes. What would you say to make life ahead a little easier? Corporate Dossier asked business leaders this question — and got some fascinating answers By Dibeyendu Ganguly and TV Mahalingam
Don't run from conflict“ Harsh Goenka, Chairman, RPG Enterprises
I was only 24 when I was made managing director and 32 year old when I was pro moted to group chairman. I was out of my depth and could have used a lot of advice from my present-day self at that time. Here are a few:
Don't run from conflict:
Confrontations are unavoidable in life and need to be handled gracefully. It doesn't help to run away and hide from them. I remember one time a politico called me asking for a donation. Instead of saying `no', I stalled. When he kept calling, I would avoid his calls. He finally called my father and said your son doesn't have any manners. That's when I realised it would have been much better for the relationship if I had said no, instead of dodging his calls.Also, I could never bring myself to fire anybody. I'd think of his family. But if a person doesn't fit the company's culture, it's best for all concerned if you let him go. He will probably do much better in another organisation.
Understand the value of networking:
My father had built a network of political relationships during the licensing era but I did not bother to pursue these relationships, believing it was not the holiest thing to be doing. Now, I would advise my younger self to see the value of the relationships my father had so painstakingly built. Another instance was when I was offered the post of president of FICCI. I was 35 then and I would have been the youngest president, but I turned it down. I would advise myself at that age to grab the opportunity because it would have broadened my horizons.
Think through the consequences of aggressive actions:
After returning to India after doing an MBA from the US, I launched a hostile takeover on Premier Automobiles. It was India's first hostile takeover and we had the support of financial institutions. But my aggression made other industrialists very nervous and they came to my father and said they would boycott us, if we persisted with this strategy. We eventually dropped our bid. My advice to myself then would be: don't be a buccaneer, if you're not prepared to be a pariah in society.
Life isn't a binary choice of success or failure“ Keshav R Murugesh, Group CEO, WNS Global Services
Wish I had the concept of `Coming Soon' in my life. These two words have a sense of suspense, anticipation and hope in them. There was a time when my family faced financial turmoil and I jumped into a small business to support the family. Those days I thought I would be looked upon as a failure because I was selling generators and TVs, acting as a sub-broker to a stock broker and even selling abrasives and pesticides, instead of doing what CAs normally do. We always tend to categorise things as binary, success or failure. But sometimes we are in an in-between place, with success coming soon in the road ahead.
You can't excel in everything“ Achal Bakeri, CMD, Symphony
You can't excel in everything:
Every individual and every organisation has certain strengths and you have to build on them. If I had known this when I was younger, I would have saved myself a lot of grief. Symphony started with a single product, designcentric desert coolers, and we were very successful. But then I thought I would enlarge the formula to products like geysers, water purifiers, washing machines and we weren't successful with any of them. If you do something well, you can't transfer the formula to everything else. You can be content with on really good idea or product and make it better and better. Building an organisation takes time and you can't become the biggest in a day.
Make most of the time you have:
As a young entrepreneur, I kept postponing holidays, thinking I'll travel after I'd finished doing this or that. I would tell my young self not to do that. There's a time and place for everything.
Big failures will seem small tomorrow:
When Symphony became as BIFR company, it was for an amount that is less than one-fourth of our profits today.We unnecessarily went public with a Rs 10 crore IPO when we didn't need the cash. Being a public company took away a lot of my time and energy. I would advise my young self to stay private and avoid the hassle.
Find a mentor“ Glenn Saldanha, Chairman & Managing Director, Glenmark Pharmaceuticals ing When I turn the pages of my life, say around 20 ­ 25 years from today (I am 45 years now), the one advice I would like to give to my younger self is to `find a coach or a mentor'. A common feature which I observed in the lives of many great visionary leaders is that they all had a mentor who moulded and guided them along their way to success. This is true for Steve Jobs (a business leader I have been an ardent admirer of), Bill Gates or even Mahatma Gandhi. I have now realised that no matter how smart you are or however strong your business fundamentals might be, every entrepreneur needs a good mentor. One must realise that someone somewhere has
Be more deliberate, focus on culture building“ Anupam Mittal, Founder & CEO, e People Group
Be more deliberate and intellectually honest. It's easy to fall prey to your own hubris. When you are growing in a hurry, you hire in a hurry and tend not to focus on crucial issues like building a team or culture of the organisation. You make the mistake of confusing performers with people who pose as performers. That makes the performers leave. Being CEO is lonely. You see what people want you to see. As a result, you get pulled in directions, which you originally did not intend to go. It's important therefore that you spend time on building culture of a company, a culture which focuses on people and performance.
Think Strategically“ K. Ganesh , Serial Entrepreneur, Growthstory.in
If there is one piece of advice that I would give my younger self, it would be to think more strategically. Often, as an entrepreneur, you are caught up with the day to day challenges of run ning a business and forget to take a step back and look at the larger picture. My first entrepreneurial venture was IT&T, a remote hardware maintenance company, which was founded in 1990.This was before the days of venture capital. We sold the company to iGATE in 2000.
If you looked at the players in that space back then (like HCL, Wipro), they went on to diversify into software exports. In that sense, we missed the woods for the trees. Since then, I have put that learning into practice into my subsequent businesses. For instance, while TutorVista (founded in 2005) was pursuing online tutoring for American students as a consumer internet company, I saw an equally large opportunity in Indian market for a technologically led, non-virtual business model. So within three years of starting, TutorVista scaled up into a large Indian business covering multimedia sales to over 1000 schools, 200 tutorial centres and managing over 25 schools, before it was sold to Pearson (in 2011). It is important for entrepreneurs to con stantly step back and take a look at the larger picture. Think big and think long while executing well on the ground. already experienced what you are experiencing right now and has traversed through the learning curve. He or she is a person, who has `been there, done that' and is will ing to guide your steps. You can use their insights to make the correct choices and learn from their mistakes. And the earlier you discover a mentor in your career path, the better as it will help you accelerate your journey to success. If I could turn back the wheels of time to the year 1982, when I started my pro fessional career, I would give my younger self a pat on the back & a high-five and tell him that one should also have a passion beyond work. I have always been a workaholic regularly clocking 11 ­ 12 hours at work, non-stop, for the last 33 years. Everything else which I cherished in life -music and sports -took a backseat. The carefree days of my childhood ended up as a distant memory as work and family responsibilities came to the forefront. Now, I really feel that I should have held onto at least one passion, nurturing it the best I could and leveraging it to constantly sharpen my creative edge. On the brighter side, I still have plenty of time to catch up on my childhood passions and it's never too late to rekindle an old hobby.
I'm honestly not the kind of person to have regrets, preferring to focus on the proverbial `half-full' glass. However, if I had the opportunity to give some ad vice to my younger self, this is what I'd say in different phases of life.College: I'd opt for engineering, ideally computer science, over economics.Early stage career: Work in a tech start up, ideally in Silicon Valley . Launch my own company after 4-5 years working in one or two consumer-focused hyper-growth companies such as Google and Amazon. In reality , I ended up spending eight years working in three different companies. I learnt a lot about different management styles and dhanda which has no doubt helped me with MakeMyTrip.com, but given another chance I would have taken the entrepreneurial plunge sooner.MakeMyTrip: With MakeMyTrip, I could not ask for more. To take your own company public, that too on NASDAQ, is a dream come true. However, what would have made this script sweeter would be perhaps doing it a little faster.The one big change I would make to step up the momentum would be starting with a strong tech co-founder and launch our India offering even sooner.Plus, I would opt for a puritan product-driven business model, quite different from the product-cum-service offering that we currently have. This model would be far less people intensive and hence inherently more scalable.

I would not give any advice or tips to my younger self on how to avoid mis takes, failures or pain. However, I will still share the benefit of hindsight to help my younger self deal with them better. My anger and frustration would be much milder. It will be an endless source of pleasure to recount the stories of survival, fight and victory against adversities, so called mistakes and challenges. I used the term so-called mistakes as nobody has divine revelation to know future outcomes of each decision and action. It is only with hindsight that certain acts in good faith are termed as mistakes. Even when I did not win, I will be happy with the valiant fight I put in. When there is pain, I would know that not only this too will pass but will be followed by happier times almost always. I would suffer much lesser when I know that every pain is harbinger of good times to come, like the darkest hour of night is before the dawn.
CDET 30JAN15

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