BOSS
SPECIAL 5 WAYS TO Sharpen Skills to
Interview
Managers need to ask the right
questions to take critical calls.
Be it assessing the employee for the
next promotion or getting someone on board. Preparing thoroughly and
objectively can help them get sharper at it
1 Assess Your Role
Naveen Narayanan, global head,
talent acquisition at HCL Technologies feels that in large organisations there
may be multiple interviews and assessments and the distinction between multiple
assessors gets blurred. “A specific interview could be about assessing business
domains while another could be about gauging the cultural fit. As a manager,
you need to know your part and what you are planning to focus on at the
interview,“ he says.
2 Set Objective
Expectations Managers need to steer clear of
biases, and the halo and horn effect, and assess people objectively. “Some
people may see a good personality and may get swayed by it ignoring key
competencies while others may not like what they see and may perceive things
negatively. They need to look for STAR during interviews,“ says Dhruv Desai, HR
head at Angel Broking. Short for Situations, Tasks, Actions and Results, the
STAR model helps managers ask for specific situations, actions taken, at the
time of an interview.
3 Practice Beforehand
“If a manager is new to the job or
the process, then he or she can't make a guinea pig out of the interviewee.
Preparing a questionnaire which includes expected situations, and practising
mock sessions can help one improve,“ says Desai.
4 Collect Information
Collecting information on the
interviewee can help one in framing questions and benchmarking performance
against required competencies more objectively. “Managers are good at
collecting information which makes them good at questioning and getting
insights. But, apart from that they also have to evaluate how that is linked to
success needed in the current role. Besides getting details, a good interviewer
can connect what's demonstrated and displayed to the current context,“ says
Narayanan.
5 Be Balanced
Grilling is not the sole purpose
behind an inter view. Narayanan feels many forget that while it is important to
ask tough questions, the other half has to be about selling the job, the
company. “I take an interview as an important means of selling my company, the
role or the job to the interviewee. It could be about selling the prospect of
working with me or the company. It also helps in building an emotional
connect,“ he says.
Anumeha Chaturvedi ET140624
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