9 email habits of successful people
Leading names in business share their strategies to deal with an overflowing inbox
When you receive almost 150 work emails every day, your inbox can quickly become the bane of your existence. That suffering increases when you're the leader of a company.So how do busy people manage their overwhelming inbox flux? Take a look at top executives such as Tim Cook and Bill Gates for some answers:
ZAPPOS CEO TONY HSIEH EMPLOYS A TEAM OF EMAIL NINJAS
In a Quora thread about CEO email habits, Michael Chen, a responder who once met Hsieh, writes that the Zappos CEO told him he had a team of four or five full-time email handlers.“Fun fact, I think their official titles are `Email Ninja',“ Chen says.
BIRCHBOX CO-FOUNDER KATIA BEAUCHAMP MAKES EMPLOYEES INCLUDE A RESPONSE DEADLINE
The beauty-sample subscription service CEO tells Lifehacker that insisting people on the team indicate when they need a response in emails is one of her best time saving tricks. “It makes prioritisation so much faster,“ she says.
LOEWS EXECUTIVE JONATHAN M TISCH NEVER STARTS AN EMAIL WITH 'I'
“...Never start a paragraph with the word `I', because that immediately sends a message that you are more important than the person that you're communicating with,“ Tisch tells The New York Times.
APPLE CEO TIM COOK READS MOST OF HIS 700-PLUS EMAILS
Cook wakes up at 3:45 am each day to get a head start on email. He tells ABC that he receives somewhere between 700 and 800 emails a day, “and I read the majority of those ... Every day, every day. I'm a workaholic.“
MICROSOFT CO-FOUNDER BILL GATES IS BLESSED WITH TOO FEW EMAILS
Gates tells Today that he only receives between 40 and 50 emails a day. “So you process some, and get back to others at night. You make sure if you put something off, you get back to it later,“ he explains.
LINKEDIN CEO JEFF WEINER SENDS FEWER EMAILS
The golden rule for email management, according to Weiner, is, if you want few emails, send fewer mails. He writes on LinkedIn that the rule occurred to him at a previous company when, after two email-happy colleagues left the company, his inbox traffic decreased by almost 30 per cent.
HUFFINGTON POST CO-FOUNDER ARIANNA HUFFINGTON HAS THREE EMAIL NO-NOS
Huffington has three simple rules for email: 1. No emails for half-an-hour before bed. 2. No rushing to emails as soon as she wakes. 3.No emails while she is with her children.
ETSY CEO CHAD DICKERSON HAS A SYSTEM FOR REMEMBERING CONTACTS
Whenever the online marketplace CEO meets someone new, he adds their contact information to his address book, he includes a note about when they met and what they discussed. That way, whenever he emails someone, he can directly reference their meeting before he moves on.
AMAZON CEO JEFF BEZOS FORWARDS PRESSING EMAILS WITH ONE ADDED CHARACTER
When a customer emails Bezos to complain about something Amazon related, which they can easily do, Bezos often forwards the message to the appropriate person at the company, adding just one character: `?' When Amazon employees get a Bezos question mark email, they react as though they've discovered a ticking bomb, Businessweek reports.