Rote learning versus inventive applications
‘Made in India’ is still to acquire
an inspirational platform globally. Post economic reforms 22 years ago, foreign
companies came in with global expertise and knowhow. They suddenly roused the
economy with inflow of investment. They outsourced ITES supplied by low-cost
human trade and India gained the reputation of having a knowledge industry. Yet
the country does not have a value-driven brand that’s recognised globally.
China, earlier known for cheap
quality, today puts its ‘Made in China’ manufacturing signature on the world’s
most coveted, inspirational brand like Apple. This means ‘Made in China’ has
become global standard for even sophisticated products today. Korea too,
insignificantly tucked away in northern Asia, has done a phenomenal job of mesmerising
the world with its brands, making Samsung, LG, Hyundai among others, household
names in every country. None of all these advancements has happened with any
fundamental innovation. They are all examples of outstanding application work.
They have been executed with hard work, elegance, high quality and innovative
customer interface.
India’s basic education and
professional learning system is driven by memorisation or learning by rote
which hampers the thirst for inventive application. Mechanical mugging is done
through ‘mug books’ or a series of question-and-answer publications that show
the way to score high on written exams. Learning by heart has been a malaise in
China too where 6 million students take exams every year. Yet they have been
able to emerge from it to create value differentiation in the market.
Discipline, process and creativity have played their roles proving that China
has gone beyond the learning-by-rote pattern into expressive delivery
excellence.
The learning-by-rote culture has not
de-scaled in India. As per a McKinsey study, a very high percentage of educated
professionals are not qualified for high-end jobs. They comprise 75 per cent of
engineering graduates, 85 per cent of finance and accounting professionals and
90 per cent of professionals with other degrees. This means that only a few
educational institutes equip students for professional competence. Only 3 per
cent Indian academics publish research papers in science as opposed to 60 per
cent US academics.
Before liberalisation, the Indian
market was demand-less, that is, the saving mentality was on. Post 1991, sudden
economic power created the shift to a demand-led market with tremendous choice
offered by foreign players. So clearly, an opportunity was there for value
addition but Indian Industry did not take it up. Again the root of this can be
traced to rote learning as that pollutes the foundation of learning and does
not allow people to be inventive in any situation. A value-led market can only
be created by a learning system that calls for analysis and encourages
following a process for problem solving by individual innovative expression.
Most Indian enterprises are more focused on and feel comfortable spending money
on tangible assets rather than taking risks in greenfield areas. But the market
opportunity here has brought in global companies in droves. They’ve set
benchmarks, even changed our purchase-and-usage pattern.
Even the luxury retailing market,
quite unknown earlier, is growing by 30 per cent today. The luxury sector was
Rs 310 billion in 2010 and is pegged to be Rs 807 billion by 2015. Smaller
cities are also becoming hubs for luxury brands which are adapting to Indian
conditions. For festive gifting, luxury brands are combining local and cultural
elements into their own creations. French luxury brand Hermes, best known for
its Rs 19,182 plain white T-shirts and Rs 5,48,550 handbags, entered Indian
with a line of fancy saris. Hermes expects to launch a perfume specific to
India too.
In practical business, people in
India very clearly become highly inventive where rote learning does not work.
Driving in crowded Indian streets and off-roads with one leg continuously on
the brake and a hand on horn against all international conventions is an
example. When I ask people why they drive in the middle of the road, the answer
is that both sides have to be kept as walking paths. There’s the famous
inventive use of the washing machine in busy roadside dhabas of Punjab. Instead
of putting clothes in it, they efficiently churn buttermilk or yoghurt in bulk
for making delicious, frothy lassi in a jiffy. So clearly there’s no dearth of
intelligence, but the education system where rote learning reigns supreme makes
it very difficult for qualified executives to drive business through inventive
application.
When a country is highly driven by
rote learning, breaking the education mold is the only avenue for inventive
application. Already the education market is growing at 14 per cent and here
too foreign institutions are tying up with Indian colleges to offer different
education programmes. Focus on “employability education” is being attempted in
a few schools, colleges and universities across India. Industry needs to
strengthen executive education so that they can create a value-led market.
Shombit Sengupta SIE120708.
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