These Eight Phrases Are Killing Your Chance For A
Promotion
Words
matter more than you might think, especially if you are one of the 43% of employees who works remotely. If coworkers or
your manager can’t see your body language, they have to rely solely on conversations
you have over email or the phone, and certain phrases could cost you a
promotion, says Crystal Barnett, senior human resource specialist for Insperity, an HR service provider for
small to medium-sized organizations.
“While
most of us manage to avoid making comments that result in a punishable offense,
some common phrases can hurt your chances for advancement in the long run,” she
says. “You have to chose words carefully to get your point across without being
negative or self serving.”
Here
are eight words and phrases that can derail your career if they’re uttered at the wrong place or time:
1. “HONESTLY …”
Starting
a sentence with the word “honestly” when speaking about others can come off as
an attack, and it’s one of the easiest ways to damage your career, says
Barnett. “Telling a trusted boss how one truly feels is expected and encouraged
at many companies,” she says. “However, in some organizations, giving an
unvarnished assessment can be dangerous if done without careful consideration
beforehand.”
Using
the word “honestly” before offering a critique of another team member’s work in
a public setting, for example, can damage your relationship. It can also create
the impression that you’re willing to promote yourself by attacking others.
“Only
use ‘honestly’ when it applies to you,” says Barnett.
2. “I THINK”
When
you use the phrase “I think,” you immediately lose credibility, says Barnett.
“‘I know’ or ‘Based on my experience my recommendation would be’ are much
stronger,” she says. “In our world if you don’t know you lose credibility. It
can demonstrate your weakness in certain environments.”
3. “I”
Taking
credit for your work can be like walking a fine line of what’s appropriate.
Instead, always defer to the team when sharing your success, says Barnett.
“It’s
better to see ‘I’ in context of we,” she says. “For example, ‘I was part of a
team that accomplished this.’ You can use ‘I’ and give yourself credit for
being part of team, but touting yourself alone comes across as being arrogant
and most companies don’t find that appealing.”
4. “YEAH, BUT…”
If
you’re given an instruction or request from a supervisor or manager that leaves
you with questions or concerns, starting your response with “Yeah, but” could come
off as being combative.
“Asking
clarifying questions or proactively identifying issues is not a bad thing,”
says Barnett. “However, doing so in a negative-sounding way suggests an
unwillingness to follow instruction or, worse yet, a challenge to a leader’s
authority.”
Avoid
the phrase altogether. If you need to revise the request, start by saying, “I
understand your point of view. Let me provide you with another perspective of
what we can accomplish,” suggests Barnett.
“This
shows that you’re open to listening and you want to following instructions,”
she says. “Offering different perspective is a much better way to get that
out.”
5. “JUST”
“Just”
can be a loaded word in some contexts, says Barnett. “For example, if a manager
says to an employee ‘I just want you to finish those reports before the end of
the week,’ the comment sounds highly negative on the receiving end,” she says.
“It’s a filler word that diminishes your confidence and the importance of the
message.”
A
better approach might be to say “Be sure to get me those reports by the end of
the week,” which is clear and direct.
6. “YES”
Saying
“yes” to a request from your supervisor is usually looked at as being a good
thing, but it could cause you to stretch yourself too thin, says Barnett. “You
can’t produce quality work if you’re saying ‘yes’ all of the time,” she says.
“The danger of burnout should always be considered before you answer.”
Instead
of saying “no,” answer with “We can do this. Let’s make a list of priorities
and see where it can go.” “This way you share responsibility of where the task
goes in order of completion so you don’t feel like everything is a burning
priority,” says Barnett.
7. “SORRY”
Transparency
goes a long way, but simply saying “sorry” isn’t enough, says Barnett. This is
particularly important when speaking with someone who has authority.
“You
need to follow ‘sorry’ with an offer of a solution,” she says. “For example, ‘I
dropped the ball, but here’s what I’ll do to fix it’ is much better than just
saying, ‘I dropped the ball.'”
8. “THAT’S NOT MY JOB”
Passing
the buck in today’s work environment can be extremely toxic, especially if
you’re working with customers or clients. If you receive a request that’s
outside your scope, wheelhouse, or expertise, connect the person with someone
who can help.
“Say,
‘I have a colleague who knows about this. I’ll get in touch with them,'”
suggests Barnett. “It shows that you have confidence,” she says. “You’ve let
them know you don’t have an immediate answer, but you’re not leaving them hanging.”
https://www.fastcompany.com/40505084/these-8-phrases-are-killing-your-chance-for-a-promotion?utm_source=postup&utm_medium=email&utm_campaign=Fast%20Company%20Daily&position=6&partner=newsletter&campaign_date=01042018
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