9 Credibility-Killing Meeting
Behaviors
Your
ability to influence others is directly dependent upon how credible you seem.
If meeting attendees don't perceive you as
intelligent, competent and trustworthy, they'll want to do
business with somebody else.
With that in mind, here are nine
common meeting-room behaviors to avoid:
1.
Phrases that imply deception.
Beginning a statement with "In
all honesty," "Honestly," or "To be honest," it
implies that up until that point, you've been lying.
2.
Words that sound sales-y.
Most people don't trust salespeople
(wrongly, in my view) so using words like "guarantee,"
"discount," and even "solution" makes you seem less
trustworthy.
3.
Excessive corporate-speak.
The occasional use of words like
"leverage," "impact," and "reach out" is no big
deal but it sounds ridiculous when every sentence is splattered with biz-blab.
4.
Overuse of acronyms.
Acronyms are OK as shorthand, but if
you use them too much, people get lost in the alphabet soup and start wondering
if you actually know what you're talking about.
5.
Non-commitments.
Phrases like "I'll try" or
"I'll see what I can do" make you appear unsure of your own ability
to deliver. Either commit or don't commit; there is no "try."
6.
Riffing.
When you admit ignorance, your
credibility may suffer, but not nearly so much as when your improvised answers
are revealed as a huge pile of BS.
7.
Inappropriate humor.
A little light humor never hurt
anyone, but any "joke" that references race, sex, gender, politics or
religion is best left unsaid.
8.
Repeatedly interrupting.
It makes you look both insecure AND
disrespectful when you keep inserting yourself when someone else is speaking.
The absolute worst: finishing other people's sentences.
9.
Failure to take responsibility.
Mistakes don't help your credibility
but trying to fix blame elsewhere is far worse. It's always smarter to
'fess up than finger-point.
BY Geoffrey James http://www.inc.com/geoffrey-james/9-credibility-killing-meeting-behaviors.html?cid=em01016week23a
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