How Being Unreachable Makes Me More Productive
Want to know a secret?
I am not always reachable.
I don’t always answer my
phone. Sometimes, I don’t check email all day.
And I get a lot more done because of
it.
Knock,
Knock, …and Knock
One day I was in my office having a
meeting on an important topic.
Meanwhile, a colleague emailed
me. Then he texted.
Then he rang my desk phone, followed
immediately by my cellphone. (I am not making this up.)
At this point, I figured that
something critical was going on, so I stepped out of the meeting to see what
was so important.
It turns out he was simply looking
for a reference document that he had misplaced.
It was not urgent.
Yet, this individual did not see the
issue in repeatedly pinging and interrupting me.
In fact, he was frustrated
that he could not immediately reach me.
Limiting
the Interruptions
I am a big believer that our
communication tools are there for our benefit. Not for the
benefit of others to constantly interrupt our lives.
The answer to the question, “Why
didn’t you answer your phone?”
is, “Because I was busy.”
When I am working on something
important, I tend to shut out all outside interruptions.
I go to my unreachable island of
isolation so that I can get work done.
Here are some of my favorite tactics
to limit interruptions:
- Don’t Answer That Phone – If I don’t know who is calling, I don’t answer it. Plain and simple. That is what voicemail is for.
- Use Privacy Mode to Limit Callers – I take control of who can ring my cellphone by using Privacy Mode. That way only the people who I allow can actually ring my phone.
- Only Read the Important Email – I don’t read email very often. When I do, I make sure that I read the important ones first. I use the new VIP Inbox and a great service called Sanebox to make sure that my most important email is what I see first.
- Don’t Read Unsolicited Email – Lots of people complain about spam. I don’t get much. But, the ones I do, I just don’t read. Delete, delete, delete.
- Use Quick Forms of Communication – A quick IM, text, or tweet can be much more efficient in some circumstances. Sometimes it is not necessary to get on the phone or have a face-to-face chat.
- I Shut My Door - When I am working on something that needs concentration and uninterrupted creative time, I shut my door. Don’t let some misguided open-door policy prevent you from getting your work done.
- Set Expectations – One of the best ways to limit interruptions is to set expectations with your team. Ensure they know the preferred methods of communications and when it is appropriate to interrupt.
- Practice the Right to Decline – Many people feel guilty if they do not answer their phone or immediately respond to an email. Give yourself permission to decline the interruptions.
Isolate
Yourself When Necessary
I can go to my own
island to avoid interruptions.
And I may be unreachable, for a
time, while I am getting work done.
You are welcome to join me.
Just make sure you turn your phone
ringer off.
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