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ON THE JOB
SPECIAL
IS YOUR JOB SAFE?
India Inc is ruthlessly getting rid of flab. Find
out if you are in the
firing line and what you can do about it.
Good
news is streaming in on the job front. Companies have announced
robust
hiring plans.
Campus
placements saw recruit ers making eye-popping offers.
At
the Faculty of Management Studies in Delhi, the average salary offered
was
`17 lakh a year. Amazon India offered a record annual package
of
`51 lakh to a student of the Great Lakes Institute of Management in
Chennai. That apart, surveys by several HR
firms indicate that the median
salary
hike this year will be close to 11%. Star performers can expect even more.
According
to Aon Hewitt, the top performers are expected to get 1.6 times the
hike
given to average performers.
Behind
these glad tidings is a worrisome reality. In recent months, India Inc
has
become more conscious of the bottom line.Companies are ruthlessly
shedding
flab in the quest for higher profitability. TCS has already laid off
some
2,600 employees and more could get the axe. IBM has aggressively
trimmed
its workforce in India, rendering almost 5,000 employees jobless.
Altisource,
eBay, Yahoo... the cavalcade of misery is long and painful.
One
estimate says that in Bengaluru alone, some 15,000 techies have been
given
pink slips in the past one year.
The
trend is not confined to the IT sector.Workers in financial services
and
manufacturing companies are also feeling the heat.ICICI Bank and
Axis
Bank have weeded out underperformers. Earlier this year,
Standard
Chartered Bank shut down its equities business to save on costs.
“Organisations are becoming bolder in
removing roles or people,“
says
Aditya Narayan Mishra, President-Staffing, Ranstad India.
People
are usually shocked when they are told to go. But in many cases,
the
writing would have been on the wall. Some of the signs of an impending
job
loss are subtle, while others are quite obvious. It is just that employees
fail
to read these indications and take corrective measures before it is too late.
The
short quiz on page 8 will tell you how safe your job is.
If
your score less than 16 points, you will find this week's cover story
invaluable.
It
suggests the steps one must take to get back from the brink. In the following
pages,
we will look at the signs that can tell an employee that his job is in peril
and
what he could do to avoid getting sacked.
1 YOU
HAVEN'T LEARNT ANY NEW SKILL
IT
IS often said that change is a constant.Just like the software in a computer
needs
to be updated, an employee needs to constantly upskill himself to stay ahead.
And
stay relevant. Technological advances and the introduction of new concepts
mean
that the skills that proved useful a few years ago may have become outdated
now.
People who are not able to adapt in a changing world are vulnerable.
They
may have sufficient skills to handle the present, but may not be able
to
handle the future needs of their workplace.
Upskilling
has become easier now with the launch of massive open online
courses
(MOOCs). These online courses are cheap (some are even free) and
one
can study after work. Taking up a full-time course may not be feasible
for
many but these online courses can help you acquire new skills without
taking
a break from work. Make sure your boss knows when you sign up for
a
course to enhance your skills. “The very fact that you want to upskill sends
the
signal of your intent to improve, to do better. It will be seen as a positive
sign,“
says Rituparna Chakraborty, Co-founder and Senior Vice-President,
Teamlease
Services.
The
introduction of new technologies has changed the way many jobs are done.
To
succeed in this disrupted environment, you must acquire new skills.
But
the learning should not be confined to knowledge related to your work.
Take
a cross-functional approach and learn to do new things, even if they are
not
directly related to your line of work. It will familiarise you with
the
functions of other units in your company. It will also ready you for a
new
role should you be shifted from your unit.
One
way to secure your position in the company is by acquiring a niche but
useful
skill. For instance, if a business development manager learns a foreign l
anguage,
he will be seen as indispensable.“If an individual's skillset is easy
to
find in the market and a possible replacement is within the system, removing
him
will be easy,“ says Mayank Chandra, Managing Partner, Antal International.
YOUR KEY TO
SUCCESS
Make
yourself indispensable by acquiring niche but useful skills. Learn a foreign
language
or sign up for an online course. If your company has training
programmes
for employees, ask your boss if he can nominate you. It indicates
your
intent to improve.
2 YOU
DON'T GET ALONG WITH CO-WORKERS
INTERPERSONAL
SKILLS are critical at the workplace. It's a fact that
your
ascent in the company depends 20% on aptitude and 80% on attitude.
The
same is true when it comes to your sacking. Even if you are an above
average
performer but don't get along well with your co-workers, you could be
the
first one to get laid off. When managers start compiling a list of people to
be
retrenched,
they first want to get rid of difficult employees. Most prefer a
friendly,
cooperative but incompetent worker over an unpleasant but skilled
employee.
If
you don't have a cordial relationship with your boss or coworkers, mend
the
fences before it's too late. Make a sincere effort to reach out and discuss
the
issue. Such prickly issues should not be tackled immediately after
a
confrontation. Choose a time when the atmosphere is neutral if not congenial.
If
you have had problems with your boss, tell him that you want to make
a
new beginning. Similarly, talk to coworkers with whom you have had
unpleasant
exchanges. You might not enjoy these discussions, but they
could
help save your job.
A
reconciliation with your coworkers and boss can lead to a positive change
in
your performance. Instead of watching your back, you will be able to spend
time
on more fruitful pursuits.With time you will realise that one gains
practically
nothing from being difficult at work.
However,
this does not imply that an underperformer can get away just because
he
is nice and friendly with everyone. These traits are valued, but friendliness
alone
won't save your job if your performance has been below par.
“No
manager will risk his own job by giving extraordinary rating to a worker s
olely
on the basis of interpersonal camaraderie if the employee's work
performance
does not deserve it,“ says Chandra.
It
is also a common misconception that sucking up to the boss can save your job.
That
can be a short-term tactic, not a longterm strategy. “Unless the
organisation
is not a meritocracy, being close to your boss won't help much,“
warns
Shiv Agrawal, founder of Head Honchos.
YOUR KEY TO
SUCCESS
Reach
out to your co-workers and iron out the differences. Make a sincere
effort
to start on a clean slate and mend fences with your colleagues.
Your
efforts at reconciliation will reap rich dividends.
3
YOU ARE DOING LESS WORK NOW
WHO
DOESN'T want to work less? Only workaholics enjoy staying back late.
But
if you are doing less work than you did last year, there is reason to worry.
More
work coming your way is an indication that your company has faith in
your
abilities. On the other hand, less work could mean that the individual is
not
really required. “It's a sign that the person is losing significance,“ says
Mishra.
The
axe could come down any day.
Even
average performers need to be worried. From next week, Wipro will roll
out
a new incentive structure under which meeting the sales target won't be
enough.
To earn rewards, an employee must be able to show incremental
growth.
So while they may not get the sack, a below average 6% increment
is
a pay cut in real terms if adjusted for 7-8% consumer inflation.
If
there are doubts about your performance, you can change the perception by
demonstrating
your willingness to do more.“Bosses look for people who step
up
and volunteer whenever needed. It shows a positive attitude,“ says Agrawal.
Volunteering
requires a pro-active approach, especially if it entails work that
is
not part of your assigned duties. Don't wait for someone to call for help.
You
will have to search for people who need assistance. The willingness to
help
has several benefits. First, it indicates that you have the company's
interests
in mind. Companies like such employees,
treating them as assets rather than
liabilities.
Secondly, it leaves a good impression about you among coworkers.
You
are seen as somebody who can be relied upon.
YOUR KEY TO
SUCCESS
Look
for opportunities to extend assistance to co-workers within your team
and
in other units.Don't treat this as a chore.If you are sincere and
enthusiastic
about
it, the little tasks you do for others can save your job.
4 YOUR
PAY HIKE WAS BELOW AVERAGE
RECRUITERS
HAVE offered eye-popping salaries to fresh graduates during
the
campus placements in prominent Bschools this year. HR firms estimate
the
median hike to be around 11% this year. But not everyone will get that.
Star
performers may get upwards of 16%. This means underperformers will
have
to make do with a 6-7% hike. As mentioned earlier, a 6-7% increment
at
a time when consumer inflation is 8-9% actually means a pay cut in real
terms.
According
to a study by the Hay Group, the difference between the rewards
offered
to average employees vis-a-vis a top performer has grown sharper
in
the past few years. This year, the difference may become even more
pronounced
as companies reward outperformers and punish the laggards.
Your
annual salary increment says a lot about how much your company
loves
you. “Increments communicate the value a company sees in an employee,“
says
Mishra. Though comparisons between salary hikes are frowned upon
(it
is supposed to be a confidential matter between the individual and the
employer),
word
eventually gets out. If you get a below average hike, you are obviously
not
in the good books.There is a bigger danger that you may be laid off if the
company
starts downsizing. A caveat is in order here. When comparing salary
hikes,
make an apple-to-apple comparison with your peers in the company.
This
is because the percentage hike varies across the organisation.
The
more senior you are, the smaller is the percentage hike, though in
absolute
terms you may get more than a junior employee.
The
best way to deal with this is to talk to your boss. Don't start whining
or
blaming other individuals for your own underperformance. Accept the
blame
but resolve to work harder. Let him know of any course you have
joined
or project you have in mind. “Push yourself to take more responsibilities,“
says
Chakraborty. You need to convince your boss that you have indeed turned
over
a new leaf.
YOUR KEY TO
SUCCESS
Don't
start whining or blaming other individuals for your own underperformance.
Accept
the blame but resolve to work harder. You need to convince your boss
that
you have turned over a new leaf.
5YOU
ARE NOT CONSULTED
DO
YOUR opinions and ideas matter in the company? It is great if your boss
consults
you and your suggestions improve processes and help the business.
But
if nobody asks for your opinion and you are kept in the dark about what's
going
on, it could be that your ideas are not considered useful. It is natural to
feel
disheartened if your suggestions are repeatedly nixed by your seniors.
But
retreating into a shell will not help matters. Instead of wallowing in self
pity,
understand
the reasons why you are being sidelined and then approach your boss
for
feedback.
Getting
an honest feedback is not easy because nobody wants to perform the
unpleasant
task of telling an underperformer how bad he really is. Before you
go
to your boss for feedback, do a dry run. Identify a trustworthy co-worker
who
can honestly and objectively comment on your performance and offer
constructive
criticism. He should clearly spell out the areas where you are
lagging
and need to improve.
But
start this self assessment exercise only if you have the conviction to follow
it
up with action. “Such a feedback on performance will have no utility if you
don't
have the will to act on it,“ says Mishra.
Based
on the feedback you receive, try and change the fac tors that are holding
you
back.Introspection and honesty of purpose will define how successfully can
you
change the situation for yourself at the workplace.
YOUR KEY TO
SUCCESS
Offer
ideas that add value or improve business outcomes for your company.
If
you are not being called to meetings, mail your suggestions to your boss.
Keep
the tone polite and don't break the chain of command when you do this.
6
YOU DON'T PERFORM THE CORE FUNCTIONS IN THE COMPANY
IN
SOME cases, the loss of a job may have nothing to do with the individual
or
his capabilities. You could be a good worker and doing absolutely fine
but
still get laid off because of a certain strategic shift in your company's
business
plans. Jobs in divisions that are not related to the core function
of
the company are particularly at risk. Simply put, only if your work is
critical
for the survival of the business, your job is safe. For instance, an FMCG
company might have set up a social media
division to build its brands.
If
it decides to cut costs, the social media division might be the first one to
go.
“Companies
have become clinical in the way they view their work force,“
cautions
Chakraborty.
Information
flow is very important to know what is going on. But if you are
in
a peripheral role, you will have to work extra hard to be in the loop.
Keep
your ears to the ground to know of any impending change in the way
the
company looks at your division. If there are murmurs of downsizing,
be
ready to jump ship.
Besides
this, you should also make an objective assessment of how much
is
your unit contributing to the overall bottom line of the company.
Sure,
it is not possible to put everything in monetary terms. However, if your
unit
is only burning cash and not helping in the larger scheme of things, it could
be
shut down. “Companies are moving towards a leaner and more
bottom-line
oriented structure,“ says Agrawal.
You
may not be able to change the situation for your division but you can make
yourself
useful in other ways. As mentioned earlier, taking up tasks not directly
related
to your work can help. Working in cross functional teams gives
invaluable
exposure to how other divisions work. If you prove useful,
you
may be absorbed into another division if your own unit is shut down.
YOUR KEY TO
SUCCESS
Get
involved in projects that are part of the core operations of the company.
Focus
on tasks that are considered significant and given priority by the
management.
7
YOUR COMPANY IS FACING PROBLEMS
THE
SAME problem can manifest at a broader level. If your company
is
facing financial pressure, it may cut down on certain non-essential roles.
Here
again, such layoffs have nothing to do with the individual or his
performance.
“You could be in the wrong place at the
wrong time,“ says Agrawal.
Keep
a close watch on how your company is doing financially.
If
profits have declined consistently, and there is no respite in sight,
the
company may start cutting jobs. Similarly, a sector may be faced
with
headwinds which is forcing companies to downsize. So you have
to
keep track of the developments in your sector as well.
Apart
from the financial results, the sudden departure of senior people,
especially
star performers, is one indication that the company is facing
problems.
The other signs are cutting back on travel expenses and other perks.
However,
jobs can go even if the company is doing well but there is a strategic
shift
in its business plans. “When business strategy changes, even good
performers
may be asked to leave,“ points out Mishra. For instance, if two
profitable
companies merge, the first thing the HR department will do is
draw
up a list of redundant staff. There is not much you can do if your company
has
merged or is downsizing due to financial constraints. Update your resume
and
start looking out much before heads start rolling. This is why networking is
so
important. “Keep in regular touch with the wider circle of people who affect
your
career. If you approach them after you lose your job, you might be seen as
someone who comes only when in need,“ advises Chakraborty.
YOUR KEY TO SUCCESS
If
your company's finances are wobbly, it is better to switch before you are
asked
to leave. Finding a new job is more difficult when you are not employed.
The
unemployed tag also curtails your bargaining power.
BABAR
ZAIDI
ETW23MAR15
|
Saturday, April 4, 2015
ON THE JOB SPECIAL ......................... IS YOUR JOB SAFE?
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